High School Years Experience

Location:

Posted:

October 08, 2010

Phone *01/803/2145 E-mail ***********@*****.***

JACLYNE NICHOLE DURRANT

Objective

To obtain a position as a team-player in a people-oriented organization where I can maximize my

customer-service experience in a challenging environment to achieve the corporate goals.

Skills

• Transcription (70wpm., 10-key).

• Accurate. efficient, and detail-oriented.

• Strong written and oral communication skills.

• Highly organized

• Over four years experience as a bank teller.

• Familiar with retirement accounts including IRA's

Experience

America First Credit Union

Bank Teller, 2007-2008,

Worked with customers on a daily basis, meeting their banking needs and either answering or

referring their financial questions to the appropriate supervisory individuals. Accepted and

processed customer deposits and loan payments. Maintained and balanced a cash drawer daily.

Secured the financial institution nightly Responded to customer inquiries regarding account

balances. Used 10 key to process monetary transactions.

Back up Lead Teller 2008-2009

In charge of balancing vault and cash/coin machines. Main cash duties, in charge of scheduling

8-10 tellers, assisted customers with complex situations or questions, approved large check and cash

amounts. Answered phones on a daily basis, front desk/ receptionist duties and helping tellers

balance teller drawers at the end of each day.

Discover Financial Services Call Center

SR. Account Representative 2009-Present

Responsible for new business development and cross-selling of all bank products including

cash management tools and investment products. Monitors and maintains new and existing

customer accounts, open new accounts daily and initiates wire and electronic transfers

Education

Salt Lake Community College -Present

Copper Hills High School

Jordan Technology Center – Physical Rehabilitation Program