Manager Customer Service
Resume:
Stephen Ignacio
To Whom It May Concern:
I take any work very seriously and I know I can execute a satisfactory
performance on any scale. I am very competent, always on time and on
point.
I am very interested and motivated to enter a career in
television/movie production and am willing and excited to start at an
entry level and demonstrate my abilities. My military career in the
navy accelerated my maturity as an individual and professional by
giving me the knowledge and responsibility as an electrician in the
nuclear field. As a manager for the The Hertz Corporation, I was able
to further expand my talents in the sales and marketing sector by
helping to increase productivity and multi-task various duties with
limited staff.
Enclosed is my resume describing by experience and skills. I look
forward to hearing back from you and your company.
Sincerely,
Stephen Ignacio
STEVEN IGNACIO
abjxjv@r.postjobfree.com
SUMMARY
. Over 3 years of management and sales experience with the Hertz
Corporation.
. Naval Nuclear Qualified Electrician with over 4 years of progressive
experience.
. Qualified senior watch stations including Reactor Electrician and
Shutdown Reactor Operator.
. Capable of following direction and dictating supervision. Obtained
positive evaluations from previous employers.
. Fluent in English and Spanish language.
EDUCATION/TRAINING
. B.S. Science, major in Business, Bellevue University, NB
2010
. Nuclear Prototype Training Unit, Saratoga Springs, NY
2004 -1400 hours of
hands-on training on an operational reactor
. Naval Nuclear Power School, Charleston, SC
2003
-1000 hours focused on Reactor plant systems, nuclear theory,
chemistry,
Reactor physics, and thermodynamics.
. Bell Gardens H.S., Bell Gardens, CA
2003 -Graduated top 10% of class
-Emphasis on maintenance procedures, scheduling and record
keeping
. Electrician Technical Nuclear Field 'A' School, Charleston, SC
2005
3M (Materials, Maintenance, Management)
EXPERIENCE
THE HERTZ CORPORATION 2007-PRESENT
. Asst. Branch Manager, Downtown Seattle (flag ship store)
-Focused on insurance replacement rentals while generating significant
revenue
from the retail sector.
-Responsible for marketing to local businesses, hotels, dealerships, and
body shops
-Helped implement and grow 4 new, profit-generating service counters,
including
profiting over 50% during 2nd quarter of 2010.
-Assisted in training and developing new hire Management Trainees.
-Assist manager in daily store operations, including back office
reports, cash and
car inventory, branch opening/closing, customer service, fleet
utilization, and
staff coordination between multiple locations.
THE U.S. NUCLEAR POWER PROGRAM 2003-2008
. Reactor Auxiliary Electrician, USS Abraham Lincoln
-Possess over 3 years of experience operating electrical systems and
equipment in
naval nuclear power plant.
-Was relied upon to take action in the event of abnormal conditions to
ensure
operating limits were not exceeded and personnel safety was not
jeopardized.
-Inspected, monitored, and adjusted plant equipment/parameters.
-Operated and maintained power and lighting circuits, electrical
switchboards, and
other test equipment.
-operated and maintained AC and DC ship propulsion equipment.
-Completed planned maintenance reports, troubleshooting and repairs
operations
on electrical systems.
. Shutdown Reactor Operator
-Responsible for safe operation and maintenance of Reactor equipment in
shut down conditions.
(References available upon request)
Contact this candidate