Customer Service Supervisor
Resume:
*** *. ****** ***. ***** Falls, SD *****
PHONE 605-***-**** (CELL) . E-MAIL ***************@******.***
Jeremy D. Barnes
OBJECTIVE: Seeking a challenging fast- paced position allowing me to
demonstrate my natural abilities as well as strong
educational background
QUALIFICATIONS:
- Extensive communication skills, verbal and
written
- Excellent leadership ability
- Team work skills
- Interpersonal skills
- Strong and proven dedication
- Motivation and initiative
- Proven working experience in a fast-paced environment
- Flexibility and adaptability
- Analytical Skills
- Computer literate (experienced in Office 2000; Microsoft Word
Microsoft Excel, Microsoft Power Point, and Microsoft
Access)
EDUCATION:
- Bachelor Degree in Business Administration w/
focus in Business Management
- Beresford High School, Class of 2004
RELATED
WORK EXPERIENCE:
Wells Fargo Financial
Supervisor: Amber Steiner
Job Title: Collector II
Reasoning for Leaving: currently employed
Responsibilities: I have worked within the collections
department throughout my time at Wells Fargo Financial. Strong
knowledge in the credit industry, being a strong leader within a team
setting, proven strong ability to achieve high goals, and presentation
skills are a few qualities I gained in my short time with Wells Fargo
Financial. I recently have been recommended by a supervisor to be a
Mentor for another employee in the collections department. Working
fast paced environment, pushing for self proclaimed goals while
maintaining customer loyalty, are some of best skills developed while
at WFF. I perform numerous duties my supervisors may ask while
performing at a high level. I also have been a strong volunteer for
various company activities including: Habitat for Humanity, The
Banquet, and numerous other activities within the company.
Months Worked: April 09-current
Dacotah Bank
Supervisor: David Bangasser
Job Title: Intern
Reason for Leaving: internship completed
` Responsibilities: Understanding the banking industry,
performing different tasks requested by supervisor. I
performed numerous hours in customer service, teller line,
and various departments of the bank while completing
credits for class.
Months worked: June 08- August 08
BodyWorks Health and Fitness
Tea, SD 57005
Supervisor: April McCormick
Job Title: Clerk/gym assistant
Reason for Leaving: Poor Pay
Responsibilities and skills developed: Skills in customer
service and sales, strong work ethic while working
independently, developed many computer skills,
explaining in detail to client's correct usage of
equipment, becoming motivated on daily basis.
Months worked: Dec. 05 -May 06
ACTIVTIES/AWARDS: College:
- 4-year football letter winner
- 4 year qualifying for NAIA playoff
- Member of 2006 and 2008 NAIA National Champion
Football
- Member of 2004, 2006, 2007, 2008 GPAC Conference
Champions
Professional:
- June 2010, Leadership Award (Bank Wide)
- Dept MVP, May 2010
- Mentor
- Upstart Buddy system
- Trail Blazer Team MVP, Oct. 2009
SUMMARY: I attended the University of Sioux Falls where I was able to
achieve a Bachelors degree in Business management while being a
member of a successful football team on the collegiate level.
Throughout my time at USF I was able to show strong balance of
personal, educational, and athletic goals. Areas I lack in
experience, I make up in personality and dedication. I know
whatever obstacle I set before myself, I will overcome with hard
work and character.
REFERENCES: Ann Kapelle
Title: Collections Representative
Relationship: Co-worker
April McCormick
Title: Entrepreneur
Relationship: Family friend
LaVonne Grassel
Title: Market Vice President of Dacotah Bank
Relationship: Supervisor for internship
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