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Customer Service Manager

Location:
Jennings, LA, 70546
Posted:
October 09, 2010

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Resume:

Lydia M Leopold

**** ***** **

Jennings, LA ***** US

Phone: 337-***-****

Alt Phone: 337-***-****

abjxgm@r.postjobfree.com

Objective

My objective is to obtain employment with a reputable company. A Company where all of the

experiences that I have acquired will be utilized for the growth of the Company and myself.

Abilities

I am experienced in Microsoft office. I have over 15 years of experience in Accounts Payable and

Receivable, Customer Service and Human Resources. I can work various office machines and tools.

I am very knowledgeable with Quickbooks and MAS 500 Accounting Software. I have experience as

an Adminstrative Assistant and Customer Service Manager.

Employment History

Accounts Payable Specialist

04/2007 - 06/2009 America's Pizza Company dba Pizza Hut Lafayette, LA

Process all incoming mail, enter vouchers using MAS 500, process 1099s, enter vendors, research

invoices, code and process payment, and Purchase Orders

Clerk II

02/2005 - 04/2007 Jeff Davis Parish School System Jennings, LA

Process incoming mail, help customers with printing orders, purchase orders, all office machines,

binding machines, cutting machines, process all requisitions for the School Board, balance daily cash,

and reconcile ledger.

Customer Service Manager

06/2002 - 10/2004 Ashley Furniture Store Atlanta, GA

I was responsible for all new hires for the Atlanta warehouse. I processed all payroll for the Atlanta

Market, processed insurance for all employees, and terminations. I handled all customer complaints,

routed service calls for the techs, followed up with customers, processed exchanges, superviseds 5

service techs and 2 CSR, scheduled weekly tech meetings, inspected all furniture for delivery, and

Adminstrative Asst to the Operations Manager.

Customer Service Supervisor

09/1999 - 06/2002 Haverty's Furniture Atlanta, GA

I handled all customer complaints, routed service calls for the techs, followed up with customers,

processed exchanges, superviseds 5 service techs and 2 CSR, scheduled weekly tech meetings,

inspected all furniture for delivery, and Adminstrative Asst to the Operations Manager.

Education History

Completion Date Issuing Qualification Course of Study

Institution

05/1988 Lamar 2 Years of College or a Technical Accounting

University or Vocational School

05/1985 Jennings High High School Diploma Required Courses;

School Advance Business

References Available on Request



Contact this candidate