NORBERT NEUHAUS page **

**** ***** **** **** 323-***-****

Boise, ID 83709

abjxfg@r.postjobfree.com

CUSTOMER SERVICE MANAGER

PROFESSIONAL PROFILE

Skilled, accomplished, and innovative manager, able to contribute years of experience in:

creation of websites, catalogs, brochures, advertising

attention fairs, incl. booth organization (built, dismantle, storage)

vendor relations

personnel, incl. payroll, hiring and “let go”

sales

Effective communicator and negotiator with major strengths in

customer service

client relations incl. key account management:

finding new clients, keeping and developing existing clients

networking

key account management

personnel

Problem solver with long term experienced in “trouble shooting”

in a professional, calm demeanor

with empathy and understanding for the client

Fluent in German

French

Proficient with computers

Experienced with Microsoft Outlook

NORBERT NEUHAUS page 02

4793 South Cole Road 323-***-****

Boise, ID 83709

abjxfg@r.postjobfree.com

CUSTOMER SERVICE MANAGER

PROFESSIONAL EXPERIENCE

05.03-03.10 General Manager - Alfred Haus LLC, Los Angeles, CA

created and successfully operated Alfred Haus LLC

based on the experienced, gained at Blome Corporation.

built the customer base and financial supported by local US banks

made Alfred Haus a key vendor to the US design trade

10.91-05.03 General Manager - Blome Corporation, New York, NY

as`a new-comer to the US design trade:

researched the US marked and distribution system

created and managed the operation, incl. personnel

successfully managed the subsidiary and made it a leader in the US design trade

05.90-10.91 Manager - Blome GmbH, Sundern, N.-Rhine-Westphalia, Ger.

built sales in the EU market through fairs, individual research, personal contacts

researched the US design market and distribution systems

05.88-04.90 Construction Manager – Karstadt AG, Essen, N.-Rhine Westpha.

Scheduled, budgeted, and supervised the construction and renovation of

department stores, as part of the architectural, supervising team

“Opening dates” had to be kept with million dollar projects

Keeping cities, press, and neighbors on good terms with the project

05.86-04.88 Construction Manager – Architect Karbe, Arnsberg, NRW

Supervised construction of Homes for the Elderly, City Facilities,

Offices, Private Homes in constant cooperation w/management/owners

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