Customer Service Manager
Resume:
Theresa Jolene Marcotte
P. O. Box ****
Liberty, NC 27298
abjxes@r.postjobfree.com
EDUCATION
Kaplan University
Bachelor of Science in Business, Accounting Emphasis
November, 2009, GPA: 2.94
Hutchinson Community College
Associates Degree in Banking and Accounting
May, 1996
QUALIFICATIONS
Ability to prioritize work and meet deadlines
Skilled in multi-tasking, handling several projects at once
Knowledge of accounting terminology and the use of related systems
Ability to use Microsoft Excel to generate data and reports
Knowledge of and ability to repair basic office equipment malfunctions
Ability to meet deadlines while handling multiple tasks
Skilled in working with details to find and correct errors
Knowledge of and ability to use Microsoft Word, Excel software, and Outlook e-mail
Ability to maintain confidentiality
WORK EXPERIENCE
7/06 – 1/10 Cashier/Laborer
Sirloin Stockade
Cover front desk; greet and direct customers
Ability to meet deadlines while handling multiple tasks
Demonstrate teamwork
Good oral communication skills
4/06 –6/06 Manager
Whisper Video
Good customer service
Balance books
Demonstrate teamwork
3/95 – 2/06 Counter Girl/Acting Manager
Godfather’s Pizza
Demonstrate strong work ethics while staying to meet deadlines
Balance books
Demonstrate teamwork
INTERESTS AND PROFESSIONAL ORGANIZATIONS
11/97 Basic Tax Preparation from H & R Block
6/00 Employee of the month at Godfather’s
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