Assistant Data Entry
Resume:
Krystal
Dickens
River St Apt C*
Kent, Ohio
44240
abjxe5@r.postjobfree.com
Education
Bachelor of
Science, December
2008
Major: Human
Development and
Family Studies
Concentration: Case
Management
Kent State
University, Kent, Ohio
Significant
Coursework
Parent &
Child Aging
Relatio Profess
nship ional
Develo
Child pment
Develo Adoles
pment cent
Adult Develo
Develo pment
pment
Krystal
Dickens
250 South
River St Apt C5
Kent, Ohio
44240
abjxe5@r.postjobfree.com
Manag The
ement Family
of Family
Family Policy
Resour Introdu
ces ction to
Buildin Conflic
g t
Family Manag
Strengt ement
hs
Certifications
Nonprofit
Management,
December 2008
Internship
Access; Akron, Ohio
January 2008 Present
• Assisted with
the
transportation
of clients.
• Distributed
housing
information to
the residents.
Krystal
Dickens
250 South
River St Apt C5
Kent, Ohio
44240
abjxe5@r.postjobfree.com
Referred
•
residents to
other agencies
to assist with
their needs.
Safer Futures;
Ravenna, Ohio
September 2007
December 2007
• Assisted with
client intakes
and room
condition
reports.
• Prepared
activities for
the parents and
children to
interact with
one another.
• Assisted with
referrals to all
the clients and
potential
clients.
Professional
Experience
Krystal
Dickens
250 South
River St Apt C5
Kent, Ohio
44240
abjxe5@r.postjobfree.com
National Enterprise
Systems; Solon, Ohio
Collections January
2010 – May 2010
• Received and
responded to
inbound calls
from Bank of
America
customers in
regards to their
delinquent
credit card
accounts
• Performed data
entry by
updating and
documenting
Bank of
America
accounts.
Scheduling
and processing
payment
arrangements
for accounts
sent into
collections
Krystal
Dickens
250 South
River St Apt C5
Kent, Ohio
44240
abjxe5@r.postjobfree.com
• Identified
billing
problems,
notified
supervisors
and managers
of any changes
or errors with
Bank of
America
accounts
• Made follow
up calls to
unpaid Bank
of America
credit card
accounts
generated
through the
Artiva Dialer,
to insure
payment
arrangements
were as
scheduled
Krystal
Dickens
250 South
River St Apt C5
Kent, Ohio
44240
abjxe5@r.postjobfree.com
Kelly Service; Stow,
Ohio
Data Entry January
2009 December
2009
• Integrated with
the HECO
Allstate
Insurance
Team.
• Entered data
input for Home
Owner Insured
with regard to
claims.
• Excelled in
assisting
clientele with
their ever
changing
insurance
needs.
C.A.T.I Lab; Kent,
Ohio
Telecommunications
Operator: June 2005
December 2008
Krystal
Dickens
250 South
River St Apt C5
Kent, Ohio
44240
abjxe5@r.postjobfree.com
• Made 60 – 80
outbound calls
to surrounding
neighborhoods, cities and
universities, as
well as Kent
State
University’s
faculty, staff
and students to
par take in a
sociology
survey
generated
through a Win
Cati dialer
from Kent
State
Universities
main campus
sociology
department
• Secretarial
work such as
receiving
inbound/outbo
und calling,
and stuffing
and mailing
Krystal
Dickens
250 South
River St Apt C5
Kent, Ohio
44240
abjxe5@r.postjobfree.com
surveys to
Kent State
University
students
residing on
campus
• Setup face to
face follow ups
with Kent
State
University
Students who
were unable to
respond to
their surveys,
due to a
mailing error
Kids Play Daycare;
Kent, Ohio
Assistant Teacher:
May 2006 August
2006
• Provided
nurture and
care for
children, ages
1 to 10, in a
Krystal
Dickens
250 South
River St Apt C5
Kent, Ohio
44240
abjxe5@r.postjobfree.com
classroom
setting.
Created daily
•
meal schedules
and activities
for 5 to 10
children at a
time.
Worked in a
•
team
environment to
prepare
activities for
the children.
Resident Services,
Kent State University;
Kent, Ohio
Conference Assistant:
May 2005 August
2005
• Worked with
summer camps
and
conferences
for all ages.
• Assisted with
administrative
work such as
Krystal
Dickens
250 South
River St Apt C5
Kent, Ohio
44240
abjxe5@r.postjobfree.com
filling out
paperwork,
answering
phones and
operating
computers.
Provided
•
excellent
customer
service to
summer camp
residents.
Assisted with
•
enforcing
campus
housing
policies.
Resident Services,
Kent State University;
Kent, Ohio
Resident Assistant
(RA): August 2004
May 2006
• Developed and
presented
residential
health and
welfare
Krystal
Dickens
250 South
River St Apt C5
Kent, Ohio
44240
abjxe5@r.postjobfree.com
programs to
residents in
on campus
conferences.
Provided
•
guidance to
sixty young
women and
developed a
sense of
community
among them.
Assisted in
•
enforcing
policies to
ensure a safe
environment
for residents.
Secured
•
master keys
while on duty,
filed
paperwork and
checked
students out of
assigned
rooms at the
end of
semester.
Krystal
Dickens
250 South
River St Apt C5
Kent, Ohio
44240
abjxe5@r.postjobfree.com
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