Mary Zygakis

** ******* ***., **********, ** ****9 abjxd9@r.postjobfree.com

848-***-****

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Career Objective

Results-driven Human Resources and Operational Management Specialist eager

to contribute superior analytical, organizational, and communication skills

toward supporting the employer as a motivated and productive team member

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Profile

> Offer solid experience in operational management, human resources, staff

development, and client relations

> Facilitate client-focused, service-oriented environment vital to

maximizing customer satisfaction and retention; cultivate long-term

business relationships that result in repeat business and referrals

> Successfully recruit, train, and direct top-performing support teams;

strategically plan and coordinate workflow and human resources for

optimal coverage while containing labor costs

> Conduct detailed analyses to develop process improvements,

standardizations, business documentation, resource allocations, and

operational structures that maximize productivity

> Sharp business acumen and experienced in managing broad scope of

functions; demonstrated ability to perform multiple responsibilities

simultaneously and under heavy pressure

> Dynamic communication, presentation, negotiation, and relationship

management skills; maintain highest ethical standards and confidentiality

> Strong technical proficiencies, including Windows Operating Systems,

Microsoft Office (Word, Excel, PowerPoint, Access, Outlook), Adobe

Photoshop, Adobe Illustrator, Novell GroupWise, QuickBooks, Paradigm,

Lotus Notes, and Singular Accountant

> Fluent in Greek

~ Key Achievements ~

. Co-founded, established policies and procedures, and directed all

aspects of operations for Greece-based financial consulting firm

catering to multi-million-dollar property investors

. Expertly coordinated the purchase, sale, lease, and development of

properties on behalf of Lysis' business and individual clients;

negotiated favorable contracts and managed financial reporting

. Authored all Lysis Financial Consulting & Business Development staff

job descriptions; recruited, hired, trained, and managed 10+ member

team

. In recognition of outstanding performance, steadily progressed within

the Brennan Center for Justice at NYU School of Law to attain ultimate

position entrusted with performing a broad range of HR and operational

management functions

. Played an integral role in supporting the Brennan Center through

period of rapid staff expansion from 20 to 100 employees; actively

participated on various search committees and contributed to two

Executive Director searches

. Collaborated with the Brennan Center's Administrative Director and the

COO to establish an official HR Department; created policies and

processes addressing hiring/firing, exit interviews, compensation,

health benefits, health and safety measures, additionally rewrote

Employee Handbook and launched diversity training program

. Developed and implemented highly effective filing system for 500+

electronic and hard copy personnel records for the Brennan Center

. Partnered with the Brennan Center's IT Manager on enterprise-wide roll

out of Novell GroupWise e-mail and calendar, including installation,

training, and development of information management rules

. Worked closely with HR staff on recruiting guidelines and techniques

for recruiting administrative and legal interns, managing 1,000+

incoming applications, and assigning work to interns across multiple

programs at the Brennan Center

. Successfully increased employee morale at the Brennan Center by

creating and coordinating highly popular special events, including

weekly pizza lunches, summer picnics, treasure hunts, bowling outings

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Professional Experience

U.S. Census Bureau, Department of Commerce, Nutley, NJ 2010

Enumerator

Lysis Financial Consulting & Business Development, LLC, Ierapetra, Crete,

Greece 2006 - 2010

Director of Operations & Client Services Manager / Co-Owner

Brennan Center for Justice at NYU School of Law, New York, NY 2000 - 2007

Operations Manager (2005 - 2007)

Operations & Public Affairs Coordinator (2003 - 2005)

Program Associate (2001 - 2003)

Democracy Associate / Paralegal (2000 - 2001)

AIDS Resource Foundation for Children (ARFC), Newark, NJ 2000

Developmental Aide / Administrative Intern

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Education

Cornell University, School of Industrial and Labor Relations, Ithaca, NY

Anticipated completion December 2010

Certificate Program in Human Resources Practices

Rutgers, The State University of New Jersey, New Brunswick, NJ 2000

Bachelor of Arts in Political Science

. Member, Sigma Kappa Sorority, Sigma Phi Chapter

~ Professional Development & Affiliation ~

Member, National Human Resources Association (NHRA) ~ Communications and

Public Affairs Training ~ Diversity Training

Contact this candidate