Sze Ping Donna Cheung

***** **** ****** ****, *** diego ca 92131

PHONE 858-***-**** . mobile phone 858-***-**** . E-MAil

abjxcc@r.postjobfree.com

OBJECTIVE

Practicing and performing office assistant and/or administrative jobs in a

well-maintained dental office. Combining with my former dental education

and experience, I am expecting to perform a more active role in office

administration and assistance.

techniqical qualifications

o Medical Office Administration Skills:

< Medical Transcription

< Medical Health Billing

< Business Communications - Verbal and Written

< Maintain the clients record filing

o Computer and Typing Skills:

< Dentalware (v2) & LogicTech (v2)

< Windows Operating System and Window Office

< Chinese Software and Chinese Input

< Keyboard Typing Speed - 67 wpm

< Audio Typing Speed - 35 wpm

o Dental Assisting Skills:

< H.A.R.P Certified

. Radiograph Taking

< Expended-Function Assisting

. Coronal Polishing

. Impression & Bite-Registration Taking

. Temporary Crown Fabricating

. Rubber Dam Placing and Removing

. Intra-Oral Hygiene Instructing

. Chairside Assisting

< Preventive Oral Hygiene & Nutritional Counseling

o Other Qualifications:

Pitman Examination Institute, London, England

< Typewriting - Intermediate (First Class)

< English for Business Communication (Pass)

London Chamber of Commerce and Industry Examinations Board

< Certificate of Hong Kong Vocational English Programme Stage III -

Level 5

Education

September. 2002 - July 2003

Dental Assisting Level I & II Certificate Program

George Brown City College, Toronto, Canada

Certificate granted in June 2003

Professional Training Courses:

Dental Anatomy, Dental Materials, Dental Radiography, Pre-Clinical

Techniques - Theory & Practical, Dental Ethics and Dental Business

Skills, Introduction to Oral Histology and Periodontology,

Preventive Dentistry, Oral Pathology, Pharmacology and Emergency

Care

General Application Courses:

Head and Neck Anatomy, Microbiology for the Dental Assistant,

Nutrition and Nutrition Counseling, Community Health for the

Dental Assistant

July 2001 - January 2003

Dental Chairside Assistant Diploma Program

Career Canada College, Toronto, Canada

Diploma granted in January 2003

Courses:

Clinical and Laboratory Skills, Orientation to Dentistry, Oral

Facial Science, Clinical Dentistry, Dental Materials, Disease

Transmission and Prevention, Pharmacology, Emergency, Diagnostic

Records, Preventive Dentistry and Nutrition in Dentistry,

Communications and Psychology, Dental Radiography, Dental

Specialties

September 1999 - July 2000

Office Administration - Medical Diploma Program

Seneca College of Applied Arts and Technology, Toronto, Canada

Diploma granted in October 2000

Courses:

Medical Terminology and Anatomy, Medical Transcription, Medical

and General Office Procedures, Medical Health Billing, Letter and

Report Production, Business Communications - Verbal and Written,

Psychology, Nutrition, Software Training (Microsoft Windows and

Office)

September 1991 - August 1992

Private Secretary Certificate Program

Lee Wai Lee Technical Institute, Hong Kong, China

Certificate granted in August 1992

Courses:

Business Communications - Business Writing, Principles of

Accounts, Theory of Secretarial Duties, Software Training

(WordPerfect, Lotus)

Work experience

July 2003 - October 2004

Dr. Robert Lee Dental Office

1559-B Jane Street, Toronto, Ontario, Canada

Job Title: Expended-Function Dental Assistant

< Preparing dental instruments and chairside assisting

< Perform polishing on coronal part of the teeth

< Taking impression of teeth for study model

< Taking dental radiographs

< Providing intra-oral hygiene instructions to clients

Job Title: Office Manager / Receptionist

< Organizing schedules for dentists and assistants

< Booking client appointments

< Ordering dental and office supplies

< General accounting: Billing and insurance claiming

< Handling clients' inquiries and telephone calls

< Preparing outstanding balance statements

October 2000 - August 2002

Market Village Dental Office

4350 Steeles Avenue East, Markham, Canada

Job Title: Receptionist & Chairside Assistant

< Handling and organizing client appointments

< Managing office and laboratory materials

< General accounting: Billing and insurance claiming

< Preparing dental instruments and chairside assisting

November 1993 - July 1997

AP Administration Limited

21/F., Allied Kajima Building, 138 Gloucester Road, Wanchai, Hong

Kong, China

Job Title: Secretary to the Senior Accounting Manager

< Preparing financial statements and financial reports

< Maintaining general and financial filing system

July 1992 - August 1993

Deutsche Bank AG

40/F., New World Tower, 16-18 Queen's Road C., Hong Kong, China

Job title: Supporting Clerk

< Issuing Letter of Transfers and Letters of Credits

< Updating and maintain credit filing system

References

Dr. Brian Luk Dr. Robert Lee

Market Village Dental Office, Toronto, Canada Dr. Robert Lee Dental

Office, Toronto, Canada

Tel: 416-***-**** Tel: 905-***-****

EXPECTED SALARY: Negotiable

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