Customer Service Assistant
Resume:
Michelle "Nyla" Stevenson
Tulsa, OK 74132
abjxbp@r.postjobfree.com
OBJECTIVE: I am seeking a challenging position as spa receptionist.
PROFESSIONAL ABILITIES: administrative service, typing 67 wpm, 6000 kph
data entry, customer service, organizational skills and attention to
detail, mathematical/scientific research, environmental impact
calculations, standards development, conducting an audit for ISO 14001
compliance, chemistry support skills, and teaching
Office Equipment: computer, phone, fax, copier, scanner, shredder
Computer Software: Word, Excel, Power Point, Internet Research, QuickBase
EXPERIENCE
12 - 2006 to 03 - 2010
"Associate in Sustainable Design", The GreenTeam Inc.
Clerical duties:
. served as a receptionist
. took lunch orders and delivered office refreshments
. received shipments and stocked materials; distributed mail
. sent e-mail and faxed correspondence
. took notes at meetings, then submitted typed notes to executives
. proofread documents, wrote memos and reports (using Word)
. constructed company booklets
. scanned pictures/blueprints; uploaded pictures to a database
. filed/maintained current paperwork; organized office library
. shredded or recycled obsolete paperwork
. washed dishes, cleaned office, and watered plants
Technical duties: calculated environmental impacts, conducted scientific
and mathematical research, wrote standards for ASTM International,
conducted the company audit to ensure compliance with ISO 14001, served as
a Notary Public
Michelle Stevenson, Continued
October 2010 - to present
"Sales Associate", Belk Department Stores
. Customer service, stock merchandise, inventory, make displays, recover
02 - 2006 to 09 - 2006
"Associate Chemist", Syntroleum Corporation
. Loaded and unloaded chemical reactors, monitored the course of
experiments, maintained laboratory equipment, conducted the facility
inventory
08 - 2004 to 12 - 2005
"Teaching Assistant, Instructor", The University of Oklahoma
. Teaching Assistant: graded tests, tutored students, guided discussion
sessions
. Instructor: taught Engineering Physics II, graded tests, tutored
students
01 - 2002 to 08 - 2004
"Research", The University of Tulsa
. Micrometeorite Research: discriminated between micrometeorite
candidates and other rain water constituents. The project involved
the use of Word and Excel.
. Solar Cell - Mathematical Modeling: determined the most efficient
power output for solar cells. This project involved programming
calculations into Excel.
12 - 1998 to 08 - 2001
"Laboratory Assistant", Tulsa Community College
. Laboratory Assistant: prepared aqueous chemical mixtures for class
experiments, maintained the laboratory, assisted in demonstrations,
conducted the inventory, ordered supplies, prepared the expense report
for needed merchandise
EDUCATION
University of Tulsa
Bachelor of Science degree in Physics and Math
Tulsa Community College
Associate of Science degrees in Chemistry and Physics
Tulsa Technology Center
16 Certificates in Laboratory Technology (Medical, Chemical, Industrial)
References: Available Upon Request
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