Customer Service Medical Assistant

Kathy L. Spaulding

**** ********* ******, *****, ** 92084 ? Cell 760-***-**** ?

abjxb9@r.postjobfree.com

Administrative / Medical Assistant

Objective:

Articulate organized individual seeks full or part time position, which

provides challenge, responsibility, and growth. My desire is to work in a

fast paced complex environment, which utilizes my strengths. I posses a

wide variety of office related skills coupled with medical training. My

typing is approximately 65+ WPM, and I have much experience with Microsoft

Office; including Word, Excel, Outlook, and PowerPoint. I'm also savvy with

Word Perfect, and maintain the ability to quickly learn industry specific

proprietary software. I am a people person with excellent phone and

customer service skills. Furthermore, I am a self-starter who is hard

working, very organized, and can work independently and effectively in all

types of environments.

Experience:

Calterm Exterminators, Inc.

Office Manager

2002 to 8/2010

Being the only office employee, I am required to handle every aspect of the

office and the duties it takes to maintain and function on a professional

level. Beginning with scheduling of incoming inspections as well the

scheduling of necessary construction repairs and chemical treatments on

both residential and commercial properties as requested. Responsible for

all accounts payable and receivable with the use of Quick Books software.

Strong working knowledge of clerical office hardware including but not

limited to postage, fax and credit card machines as well as strong computer

skills. Maintain and submit chemical usage logs and reports to the County

Agricultural Commission and California State Structural Pest Control Board.

Furthermore, I possess the ability to handle and complete multiple tasks at

a time with full confidence that the job will be done in the best and most

efficient manner possible.

United States Naval Hospital, Camp Pendleton, CA

Medical Assistant, Family Practice Clinic & E.R. / Volunteer

02/2009 to Current

Duties include, but not limited assist Physician and/or LVN, Medical

Assistants with quality patient care in a clinic setting for U.S. Service

members and their families. Responsible for checking patients in;

obtaining vital signs along with health screening. Updating charts and

inputting updated data into the computer, as well as performing of other

duties as assigned or necessary.

California Mold Testing, Inc., Oceanside CA

Owner / Operator

2004 to 2007

Owning a small business I was required to handle every aspect of the

company. My business was mostly a one person operation, thus it was

imperative that I maintain a wide variety of both hard and soft skills.

Beginning with a client's inquiry I'd schedule the incoming jobs, digitally

report and log the customer's information utilizing Microsoft Office, and

perform either the commercial and/or residential mold inspection. Of course

this required me to have a strong working knowledge of clerical office

hardware, such as postage and fax machines all the while maintaining sound

customer service skills. Furthermore, my administrative background enabled

me to handle much of the company's accounting such as billing, invoicing,

and general bookkeeping.

Vista USD, Vista, CA

Special Ed. Assistant SH/PH, Speech Department

1997 to 2002

Under the general supervision of the site Speech Pathologist I performed a

variety of functions and activities pertaining to the care, instruction,

and training of mild severely and physically handicapped students. I

assisted Speech Pathologist in assessing a student's speech ability and

progress. I provided input into the development of individual lesson plans

and goals; in turn delivering information to the appropriate personal for

discussion pertaining to the student's daily activities, progress and

academic needs. I also supported the Speech Pathologist by setting up work

areas, displays, and assisted with the administration of speech related

tests. In addition, I prepared instructional and motivational decorative

materials for the lessons, and was also required to give one-on-one

instruction to individual students. Lastly, I handled pertinent

administrative tasks, which included the management of all the records and

speech logs for parent and teacher conferences.

County of Orange, District Attorneys Office, Santa Ana, CA

Supervising Legal Assistant III

1983 to 1997

Working for the District Attorneys Office was my introduction to an office

environment, which lead to the competency of my clerical and administrative

skills. When my fourteen year commitment ended I held the position of

Clerical Department Supervisor. As the supervisor my duties included the

general management, training and evaluation of clerical employees,

operations, and legal assignments for the Gang Homicide and Narcotics

units. As the team's lead I performed a wide variety of technically complex

clerical work. I handled all the processing of both misdemeanor and felony

complaints, prepared subpoenas, transcribed police and other agency

interviews, and provided appropriate personal with detailed reports. I was

required to create and maintain victim/witness lists for various cases, and

conduct the processing and filing of motions. It was pertinent that I

maintain strong customer service/professional skills as I continually had

direct contact with the general public as well as government agencies, such

as police departments, ATF, FBI, probation units, courts, and other law

agencies.

Education / Certifications:

. American Heart Association 4/09 - Basic Life Support for the

Healthcare Provider, (CPR & AED)

. Vista Adult Ed - 7/09 - Hospital Unit Secretary, Certificate

. Vista Adult Ed - 7/09 - Spanish for the Health Care Worker,

Certificate

. Vista Adult Ed - 4/09 to 7/09 - Medical Insurance Billing, Certificate

. Cal State SM - 8/07 to 10/07 - EKG Tech, California State

Certified

. Vista Adult Ed - 11/07 to 4/2009 - Medical Assistant Back Office /

Clinical, Certified

. Vista Adult Ed - 11/07 - Medical Terminology, Certificate

. Vista Adult Ed - 4/09 to 07/09 - Electronic Medical Records,

Certificate

. Vista Adult Ed - 2/08 to 6/08 - Medical Front Office, Certified

References Available Upon Request

Contact this candidate