Manager Management
Resume:
**** ******* ***** 318-***-****
Shreveport, LA 71129
Stephania Y. Armstrong
Objective To become an integral part of an organization, in the area of employment
training and management, that will allow room for personal accomplishments
and a well defined future.
Experienc 2008-Present Shreveport Housing Authority
e Shreveport, LA
HOUSING MANAGER/SECTION 8 DEPARTMENT
Case Management
Conducts all aspects of Case Management Services (interview applicants,
verify data, file management), with case load of 500
Section 8 Portability Manager
Data Entry on various systems: Earned Income Verification (EIV) and
AS-400, Department of Social Service (DSS), Social Security Administration
(SSA)
Reconcile Housing Assistance Payment (HAP) register
Assist with Organizational Audits
Assist with Office Management and Perform other office duties
2006-2008 Shreveport Federal Credit Union
Shreveport, LA
Marketing Manager
Developed and managed marketing tools (promotional materials, direct mail,
web-site content)
Evaluated and Analyzed marketing collateral, and programs
Responsible for tracking, projecting, and making recommendations
Data Entry
Assist with agency audits
2003-2006 Eldorado Resort Casino
Shreveport, LA
Department of Human Resources: Employment Supervisor, HR Representative,
Employee Relations Coordinator, Licensing Specialist (2002-2003) Risk
Management/Workers Comp
Safety Specialist
Monitored unemployment claims, Risk Management, Data processing
Conducted new hire orientation, internal investigations, and staff
training
Reviewed workers compensation claims, litigation, contracts, and
authorized insurance payments
Analyzed industry trends, recruitment and turnover rates, employment
legislation, and financial data
Managed recruitment, hiring, and separation processes
Liaison to the LA Department of Public Safety
Education 2001 Wiley College
Shreveport, LA
Major: BS Degree - Management
2008 Housing Choice Voucher (HCV) Occupancy
Field of Study: Specialized Knowledge & Applications, 21 ceu hours
PROFESSIONAL DEVELOPMENT:
Licensed Notary Public - Caddo Parish
Trainer of Workplace Diversity and Communications Skills, Motivation,
Coaching, and Documentation
LA Association of Business and Industry-Workers Compensation/Human
Resource Management
OSHA Compliance Series
Strong Problem Solving Skills
Stephania Y. Armstrong
Resume
Page 2
References
Thinett Morgan, Consultant
Arlene George, Senior Accountant
Robert Henderson, Counselor
Contact this candidate