Home: 352-***-****
Cell: 813-***-****
e-mail: abjxad@r.postjobfree.com
Christine M. Higgins
Summary of Experience with Microsoft Windows-based software including
Qualifications Word, Excel, Access, Power Point and Outlook, Genesis, Sage
Pro accounting software.
Possess well-developed editorial and organizational skills;
able to work as a team member or independently; able to
multitask and to work efficiently in a fast paced environment.
Extensive experience as a typist/transcriptionist and word
processor; able to type approximately 90 cwpm.
Work Experience 9/28/09 - Present HPC Healthcare, Inc.
Tampa, FL
Accounts Receivable Specialist
Utilization of Suncoast Solutions software for all Hospice
services.
Collection of denied Medicaid UB-04 claims for Hospice
services.
Utilize/maintain aging (Excel spreadsheet) to prioritize
account collection.
Manually enter charges for children's "Partners in Care"
program via Medicaid web portal.
Assist with preparation of claims for submission to Medicaid
via Emdeon software.
Resubmit/adjust UB-04 claims via Medicaid web portal, as
needed.
06/07/04 - 9/25/09 Bunch & Associates, Inc. Lakeland,
FL
Accounts Receivable Specialist
Generate and finalize over $3 million in invoicing to 19
customers on a monthly basis.
Collection of outstanding accounts including a weekly status
report of collections maintained in Excel, and cash
applications.
Enter Accounts Payable invoices into Sage Pro accounting
software for payment.
Reconciliation of A/R, A/R Holding, and Revenue accounts to
General Ledger including journal entries for month-end and
fiscal year-end closings as needed.
Back up for Purchase Specialist: generate requisitions for
payments and purchase orders.
11/19/90 - 8/25/00 Kessler Rehabilitation, Inc.
Lakeland, FL
7/07/99 - 8/25/00: Patient Accounts Analyst
Performed Department Manager's duties in her absence.
Allocated insurance payments and adjustments (including
auditing/reconciling) of patient accounts for 21 outpatient
facilities.
Collection of patient accounts.
Assisted Kessler staff with questions regarding claim
generation/data input.
Created form to educate staff when errors occurred with claim
generation/data input.
Prepared and submitted HCFA 1500 Claim Forms.
3/01/94 - 7/06/99: Administrative Assistant to Divisional
Vice President/
Front Desk Coordinator/Transcriptionist
Assisted Divisional Vice President with corporate reports and
weekly staff schedules.
Scheduled monthly manager meetings, as well as creation and
dissemination of minutes accordingly.
Performed front desk duties including insurance verification
and patient scheduling.
Filled-in for front desk staff as necessary at clinics in
Polk, Hillsborough and Pasco Counties.
Transcription and maintenance of medical records.
11/19/90 - 2/28/94: Office Manager
Transcription and maintenance of medical records.
Allocated insurance payments and adjustments to appropriate
patient accounts.
Collection of patient accounts.
Prepared and submitted quarterly and annual payroll tax
reports.
Performed front desk duties prn including insurance
authorization and patient scheduling.
06/15/81 - 06/30/89 Florida Rural Legal Services, Inc.
Lakeland, FL
12/02/85 - 6/30/89: Administrative Assistant to Advocacy
Director
Transcription, letter composition, and other miscellaneous
clerical tasks as assigned.
Scheduled legal proceedings, including hearings and
depositions.
Coordinated staff training and Board of Directors meetings
including travel arrangements as necessary, and
maintenance/dissemination of meeting minutes.
6/15/81 - 12/01/85: Legal Secretary
Transcription, letter composition, and other miscellaneous
clerical tasks as assigned.
Scheduled legal proceedings, including hearings and
depositions.
Front desk coverage and prospective client screenings as
needed.
Education Pasco-Hernando Community College
Dade City, FL
AA Degree projected completion May 2011
Polk State College
Lakeland, FL
Courses in Business Administration with emphasis in
Accounting\
Member Phi Theta Kappa
Auburndale High School
Auburndale, FL
Graduated with Honors in 1981
References available upon request