Customer Service High School

Samantha Wildes

*** ****** *****

Clarksville, TN 37042

Cell Phone 603-***-****

E-mail abjxa9@r.postjobfree.com

Education 2010-Present American Intercontinental University

Hoffman Estates, IL Accounting

June 2009-October 2010 Career Step

Provo, UT Medical Coding

and Billing

March 2009-March 2010 Career Step

Provo, UT Medical Transcription

2003-2004 Ashworth College

Atlanta, GA Medical and Dental Assisting

Diploma Granted June 2004

1996-2000 Winnisquam

Regional High School Tilton, NH Diploma Granted

June 2000

Work experience July 2010-Present Merrymeeting Behavioral

Health Brunswick, ME

Habitual Specialist

Work with children with MR and autism according to

their treatment plan

CPR and first aid certified

January 2010-March 2010 Home Depot Clarksville,

TN

Cashier

High ringing cashier.

Mentioned on the Voice of the Customer survey.

May 2008 - March 2009 Talbots INC. LLC

Lakeville, MA

Packing Associate

Pack customer orders for shipping.

Participated lead-training program that would

enable me to be promoted within the company.

I helped the management team set up an incentive

program within the company.

I was selected for Associate of the Month in

January 2009.

July 2001-May 2008 J. Jill Group Tilton, NH

Autobagger Back-up Team Leader

Prepare orders for associates running machine and

ensured all orders are processed in chronological

order.

Fill in for other associates when needed.

Operate machine and oversee other associates when

needed.

I was also cross-trained in selecting, gift wrap,

special handling, returns, and catalog packing.

I was awarded Employee of the Month in June 2006.

March 1998-June 2001 Hannaford Brothers

Franklin, NH

Front-End Shift Leader

Supervised the front-end in the absence of the

manager.

Scheduled break and lunches.

Covered shifts for call-ins and busy times.

Computer work.

Taking customer service calls.

Extracurricular At Talbots I helped the Safety Committee prepare a

activities project for our department displaying the proper

and improper ways of using box cutters. I was also

on the CPAC Committee where I would help to boost

associate morale by creating contests and associate

appreciation programs. In this committee I set up a

collection for care packages for our deployed

troops.

At J Jill I was on the PACE Committee where I would

help to plan and execute our monthly staff

meetings. I helped to create themes for these

meetings, and helped to set up these meetings. I

also announced portions of the meetings and ran the

Power Point slides.

In high school I helped both the Assistant

Principal's and the Guidance office secretaries.

During this time I had experienced several office

functions, such as filing, collating papers, and

prepared outgoing mailings.

Summary of Word processing skills

qualifications Microsoft office skills including Power Point,

Excel, and Outlook

Knowledge of medical terminology

Other computer skills include PkMS, OCS, and typing

approximately 50 wpm.

Customer service skills, both phone and

face-to-face

Organizational skills

Ability to work well under pressure

Multi-tasking skills

Able to initiate tasks, and see projects through

Ability to learn quickly and adapt well to a

changing environment.

Contact this candidate