**** *. ***** # *** ***** 801-***-****

Boise, ID 83713 E-mail

dragonfly_baby_10@y

ahoo.com

Emily Covington

Objective Seeking a position within an organization where I can utilize my financial

experience and customer service skills to enhance internal/external

customer relations while increasing department productivity.

Employment 03/2010 to Present Wells Fargo Bank Boise, ID

Consumer Banker

Hired as a Consumer Banker to work in the Wells Fargo Customer

Connections Phone Bank. Handle all banking needs of the customer

including but not limited to loan applications and processing, mortgage

and equity line interest issues, Time Account (Certificate of Deposit)

renewals and money transfers. Certified on Money Market and Market

Rate account transactions.

06/2009 to 04/2010 JC Penny, Inc. Boise, ID

Fine Jewelry Sales / Certified Diamond Consultant

Maintained Sales and customer relationships within the Fine Jewelry

department. Logged and recorded all diamond sales, submit and process

repair orders. Track by-customer sales for follow up. Managed price

mark up’s and mark downs according to company guidelines. Completed

minor watch repairs and jewelry maintenance.

01/2001 to 06/2009 Silver Ridge Mortgage Salt Lake City, UT

Mortgage Loan Closer/Funder

Duties included but were not limited to processing closing documents for

commercial mortgage loans, completing all funding requirements to

ensure a seamless close, worked closely with multiple title companies on

all documentation. Completed wire transfer of funds. Proficient with all

office tasks to include multi line phone operations, 10-key, Microsoft Word

and Excel, shipping and receiving and data entry.

10/1996 to 07/2001 AmeriGas Propane, Inc. South Jordan, UT

Customer Relations Representative

Accounts Payable/Receivable for business and residential contracts.

Credit and collections processing. Invoicing and billing of all contracts and

sales. Payroll Specialist for office of 15 employees. Completed all cash

handling procedures for retail sales. Dispatching of trucks and shipments.

HazMat certified through the State of Utah.

Education 8/1983 to 6/1987 Taylorsville, High School Taylorsville, UT

Diploma

Competed in varsity Body Building for two years. Placed 1 st Place both

years. Also a member of the Debate Club, Drama Club and Dance.

References Bob Tracy Professional Truck Driver 435-***-****

Danielle Pena Loan Officer 801-***-****

Angela Ingram Home Maker 972-***-****

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