Customer Service Sales
Resume:
Honor e McGraw
**** ***** **, *** ***, Denver, CO
abjx7i@r.postjobfree.com
Objective Statement
To obtain a professional, entry-level position.
Summary of Qualifications
? Ability to prioritize and handle multiple tasks in a fast-paced and
changing environment
? Congenial and enthusiastic contributor and supporter of team goals
? Strong work ethic (six years of work experience)
? Excellent analytical, organizational and communication skills
? Extremely motivated self-starter and quick learner
? Both detail- and big-picture oriented
? Strong entrepreneurial skills, artistically inclined
Education and Achievements
University of North Carolina at Chapel Hill
B.A., Psychology (December 2009)
Relevant Coursework:
Child Development Psychology (including service learning with middle
school aged children)
Multicultural Psychology
Research Methods for Psychology
Statistics for Psychology
Cognitive Psychology
Evolutionary Psychology
Personality Psychology
Cognitive Science
Abnormal Psychology
Social Psychology
Independent Research on body image
Carolina Business Institute, Kenan-Flagler Business School (Summer 2009)
? One of 45 select students participated in five-week session
integrating principles of accounting, finance, marketing,
organizational behavior and operations management
Clemson Economics Institute (Summer 2005)
?One of 15 select students in program focusing on economics and
capitalism; taught by leading professors from around the country
Scholarships and Extracurricular Activities
Fred B. James Academic Scholarship (received throughout all academic years)
Member, Public Relations Sub-Committee, Homecoming 2008
Member, Young Democrats
Member, Psychology Club
Intramural soccer
Internship, Guilford Child Development (Summer 2007)
? Literacy program to teach English as a second language for Arabic-
and Spanish-speaking women and children
R.J. Reynolds Senior High School '06
Honor Roll (all semesters), National Honor Society, National French Honor
Society, National Art Honor Society, French Club, JV soccer, Varsity
Volleyball
Volunteerism
Habitat for Humanity, Samaritan Ministries and Aids Care Services
Computer Skills
? Macintosh/PC platforms (advanced competency)
? Microsoft Office Suite (PowerPoint, Word, Outlook, Excel)
? Adobe Photoshop
? Types 55 WPM
Other Skills
French (Intermediate)
Employment Experience
Varied employment for last six years helped pay for college and provided
valuable work experience in high school
Devereux Cleo Wallace, Westminster, CO (2010)
Mental Health Worker, 40 hrs/wk
? Supervise and implement treatment for children and adolescents with
a wide range of psychiatric disorders.
? Manage client behaviors while fostering a highly structured therapeutic
environment.
? Organize and lead off and on-grounds activities.
? Maintain detailed records of client behavior and progress.
Foothills Brewing, Winston-Salem, NC (2010)
Hostess/ Server, 20-35 hrs/wk
? Supervised and coordinated activities of dining room personnel to
provide fast and
courteous service to patrons
? Greeted guests, scheduled dining reservations and arranged parties
? Completed monetary transactions
UNC-Chapel Hill, Department of Public Safety (2009)
Security Officer, 20-35 hrs/wk
? Specialized training to detect and mitigate security threats,
including bio-hazards, fire, natural disasters, and riots; use high-
tech surveillance and computer equipment to ensure faculty and
student safety; assist with special events; and collaborate with
campus and city police (reporting irregularities, such as equipment
or property damage, theft, presence of unauthorized persons, or
unusual occurrences)
UNC-Chapel Hill, Campus Recreation (2006-2009)
Front Desk/ Facility Monitor, 10-25 hrs/wk
?Greeted patrons; coordinated facility operations (reservations and
events, monitoring user
identification and policy compliance, and reporting
problems/disturbances)
? Provided customer service and answered/directed phone calls
Finish Line, Winston-Salem, NC (2005-2006)
Retail Sales, 20-25 hrs/wk
? Cashier, sales, inventory, shipping and receiving
? Received sales-based commissions
? Received several sales-based rewards and awards
? Strengthened customer service skills
Party City, Winston-Salem, NC (2004-2005)
Retail Sales, 20-25 hrs/wk
? Cashier, sales, inventory, shipping and receiving
? Received a performance-based promotion
? Set up store displays
? Strengthened customer service skills
References - Available upon request
Contact this candidate