Customer Service Management

Location:

Posted:

October 08, 2010

Resume

Steve A. Beach Cell: 615-***-****

*** ***** ***** **** *************@*****.***

Lafayette Tn. 37083

Objective: Highly motivated, hard working professional

seeks the position as Meter Reader.

Profile: Self motivated, hard working individual able to meet and exceed

expectations. Areas of Strength

. Strongly self motivated, enthusiastic with the ability to work

independently, also as a strong team contributor.

. Multi task decision maker, resourceful, highly reliable, honest and

hard working.

. Competitive with the ability to share successes with team members.

Professional Experience: National Account Coordinator, Servpro Industries,

Gallatin

TN. 10/07 to 9/10

. Account Management

. Customer service.

. Issue resolution

. Software, Microsoft Word, Excel, PowerPoint and CRM

. Assist National Account Managers through prospecting and generating

new clients, building and maintaining profitable relationships with

claims management.

Supervisor, Wiley-Harrison Construction, Inc, Memphis TN

10/93 to 10/07.

. 23 years experience construction industry.

. Knowledgeable in mechanical and electrical systems.

. Engaged daily in customer relations, ensuring high customer

satisfaction.

. Project management- supervising up to 30 individuals on multiple

projects.

. Perform all aspects of construction, from general labor or skill

tasks

. Property estimating providing scope of damages to claims adjusters.

. Key contributor building a start up company to more than $1,000,000

per year.

Education: American Intercontinental University - Hoffman

Estates, IL

Bachelor of Arts, Business Administration (major in

Marketing), 2005,

(4.0) GPA, Graduated: Summa cum Laude