JACQUELINE RICE

**** ****** ***, *** *** ( Highland, Ca. 92346 ( 805-***-**** (

abjx1z@r.postjobfree.com

OBJECTIVE

Seeking a clerical or customer service position with a medical facility

where I can use my skills and education to have a positive effect on the

companies finances and patient experience while continuing to learn and

grow.

QUALIFICATIONS

ICD-9, CPT, HCPCS Level II Coding and Medical Billing

In-depth knowledge of coding techniques and guidelines of medical coding

Knowledge of Medical Terminology, Anatomy, and Physiology

Medicare and Medicaid knowledge

Familiarity with HIPAA

Microsoft Office including Word, Excel, PowerPoint, Internet research &

Email

Skilled in use of electronic equipment, reception, data entry,

coordinating with staff, scheduling appointments

Well maintained and proficient with financial records

Good communication and interpersonal skills

Dedicated to maintaining strict patient confidentiality

PROFESSIONAL EXPERIENCE

Mountain Shadows Apartments (Oct 2009-PRESENT)

Larkin LLC, Highland, Ca

Assistant Manager

. Manage operations for a 48-unit apartment complex

. Greet all future residents on the telephone and in person

. Maintain and develop property and client database using excel

spreadsheets

. Set appointments, show and rent units, process move-ins. Set up and

originate leases, execute renewals, process and handle move-outs

. Responsible for conducting tenant credit and criminal background

checks, dealing with complaints, and scheduling maintenance

. Post rent payments and prepare bank deposits as well as follow up on

collections, post 3-day notices and late fees. Interphase with

accounting firm.

Office Supply Store (11/28/2008-9/26/2009)

Staples, Saint George, UT & Goleta, CA (4/11/2003-2/12/2006)

Cashier/ Sales Associate

. Provided excellent customer service on the phone and in person

. Assisted customers in decision making

. Trained and supervised new staff on proper procedures

. Adhered to strict deadlines and maintained a high level of organizing

responsibilities

. Cash and credit card handling, reconciled cash drawer at end of shift

. Was number one cashier numerous times due to the amount of product

warranties sold in a week or month

EDUCATION

Certified Professional Coder (CPC-A)

Passed National Test and received certificate from

The American Academy of Professional Coders

(4/11/2010)

Diana Phelps (CPC, CPC-I, CEMC) Coding Class

Received a certificate for 80 hours of study

(5/18/2010)

Dixie Applied Technology College, Saint George, UT

Advanced Medical Coding Certificate - 15 hrs of study

(8/20/2009)

Intermediate Medical Coding Certificate

(7/2/2009)

Medical Insurance Billing & Coding Certificate

(4/14/2009)

Downey High School, Downey, CA

(Graduated 2001)

Diploma

MEMBERSHIPS

American Academy of Professional Coders (AAPC)

(Member since Aug 2009)

REFERENCES

Patrice Landerville - Account Manager for McDowell, Dillon and Hunter

Accountancy Corporation.

Long Beach, CA 562-***-****

Diana Phelps (CPC, CPC-I, CEMC) - My coding Instructor in Grand

Terrace, CA 909-***-****

Sandi Wageman - General Manager at Staples in Saint George, UT (435)

628-7742

Megan Garth - Friend and fellow associate from Staples in Goleta, CA

805-***-****

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