Customer Service Assistant
Resume:
Tashana Kirby-Williams
abjwzp@r.postjobfree.com
Charlotte, NC 28269
OBJECTIVE To obtain a challenging position utilizing my psychology
education and
my ability to maintain a professional attitude with individuals
of all ages.
EDUCATION Psychology, Bachelor of Arts 3.58 GPA
Expected Graduation: May 2010
North Carolina Agricultural and Technical State University
Greensboro, NC
COURSES Cross Cultural Psychology, Theories of Personality, Social
Psychology,
Psychological testing, Abnormal Psychology, Analytical
Reasoning, Psychology of Women, Methods of Psychological
Research, Independent Study.
SKILLS Microsoft Word, Excel, Power Point, 45 WPM
WORK EXPERIENCE
Resident Assistant
NC A&T SU Department of Housing and Residence Life
Greensboro, NC
. Mentor/Conflict Resolution
. Coordinated programs (50+ students)
. Overlooked 460 people with in building & directly responsible for 50
women
. Implemented effective speaking and writing skills
Cashier/Line Worker
June 2005-Aug 2008
Panera Bread
Charlotte, NC
. Maintained excellent customer service
. Generated orders in a timely fashion
. Operated espresso machine
. Generated salads to order
. Maintained a clean working environment
. Implemented the closing of the line standards
Teacher Aid
June 2007-Aug 2007
Arrowpoint Childhood Development Center
Charlotte, NC
. Assisted the teachers with the young children
. Relieved teachers during lunch time
. Watched over children during nap time
LEADERSHIP ACTIVITIES
Senate Intern Fall 2006, Psi Chi (secretary 2009-2010); Toys for tots;
Lunch Buddy Program; Greensboro Children's Museum
HONORS/AWARDS
Dean's List, Psi Chi The International Honor Society for Psychology Majors,
Alpha Kappa Mu Honor Society, Alpha Chi Honor Society, Golden Key Honor
Society
References Available Upon Request
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