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Customer Service Administrative Assistant

Location:
Gainesville, FL, 32606
Posted:
October 09, 2010

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Resume:

Nancy Tsikirayi

Address: Upon Request. E-Mail: abjwrr@r.postjobfree.com. Phone: 352-***-****.

Objective: To work for a company that will help me grow into a professional healthcare worker.

Summary: Administrative professional capable of supporting executives by creating reports, helping with client

relations and making the office run smoothly. Well organized, extremely motivated, creative, skilled at learning new

concepts quickly, work well under pressure and communicate ideas clearly and effectively.

Strengths: I have excellent customer service skills; living in several countries has enabled me to better communicate

with people of various backgrounds more effectively. I have computer training using Microsoft programs such as;

word, Excel, publisher and power point. I am experienced in office operations and I have great organization and

coordinating skills.

Experience:

08/2010-PRESENT Open House Greeter - Associated One Services, LLC Orlando, Fl

Overview: Part time work as an open house greeter for properties being auctioned.

Duties:

• Assist auction team with any requests.

• Allow accesses and assist individuals when viewing a property.

• Prepare necessary paperwork.

11/2008-03/2010 Administrative Assistant- Heritage Financial Management Gainesville, Fl

Overview: As the Sole administrative assistant I handled parallel roles such as: office manager, secretary, receptionist

and customer service representative.

Duties:

• Managed and maintained schedules.

• Prepared invoices, reports, memos, letters, financial statements and other documents, using word processing,

spreadsheet, database, and/or presentation software.

• Read and analyzed incoming memos, submissions, and reports in order to determine their significance.

• Opened, sorted, and distributed incoming correspondence, including faxes and email.

• Greeted visitors.

• Performed general office duties such as ordering supplies, light cleaning and organization.

• Prepared agendas and made arrangements for meetings.

• Made travel arrangements.

• Recruited new clients.

12/2006-09/2008 Administrative Assistant-Kesho Enterprises Gainesville, Fl

Overview: Started as a temp and was later on hired to work as a full time administrative assistant.

Duties:

• Served as a liaison between clients, developers and manager.

• Tried to provide resolutions of day-to-day administrative and operational problems to the team.

• Provided administrative/secretarial support for developers such as answering telephones, assisting visitors

• Operated desktop computer to compose and edit correspondence and memoranda.

• Scheduled and coordinated meetings, interviews, appointments, events and other similar activities for

managers.

• Made travel and lodging arrangements

10/2005-06/2006 Cashier- Chartwells at Santa Fe College Gainesville, FL

Overview: Hired as a cashier but also worked as a part time office assistant. After a few months I was then promoted

to Catering Manager but soon after the contract with the school expired and was not renewed.

Duties:

• Handled monetary transactions at a fast pace.

• Provided fast and friendly customer service during the checkout process.

• Conducted catering duties on a daily basis.

• Assisted in the office with counting cash in the registers at the end of each work day.

Education: AA in Psychology, Santa Fe College 2008.

Currently attending City College for Medical Assisting Diploma



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