Customer Service Sales Representative

Laura Ickes

*** ********** **. ************, ** *3147

419-***-****

Objective: To obtain an office support position within a professional

environment that will utilize my skills, background,

and experience.

Work Experience:

Pipe Valves, Inc. Columbus, Ohio June 2008 - Current

Pipe and Valve Sales

Receptionist/Front Desk

. Answer multi-line phone and direct calls.

. Assist with various accounting tasks including

invoicing.

. Complete special projects as needed.

Remax Champions Pickerington, Ohio July 2007 - June 2008

Property Sales

Receptionist/Front Desk

. Coordinate showing appointments.

. Enter data in both Showing Desk and MLS systems.

. Assist with any request Clients and Realtors may have.

Equity Group, Inc. North Baltimore, Ohio Jan. 2003 - June 2004

Division of McDonalds Restaurants supplying beef products.

Human Resources/Accounting Clerk

. Assisted with Human Resources projects and daily tasks.

. Interacted with all levels of the organization

effectively.

. Maintained personnel documentation including attendance.

Danby Products, Inc. Findlay, Ohio Jan. 2002 - Dec. 2002

Producer and seller of mini refrigeration products.

Customer Service/Inside Sales Representative

. Coordinated Outside Sales Representative requests.

. Supported incoming customer calls.

. Assisted in all levels of customer service.

Hercules Tire Company, Inc. Findlay, Ohio Jan. 2001 - Dec.

2001

Producer and seller of tires and related rubber products.

Manufacturing Secretary/Customer Service

. Served customers by answering and referring inquiries.

. Prepared monthly sales and shipment reports.

. Interacted with outside sales representatives to support

customer satisfaction.

Education:

High School Diploma: Cloverleaf High School Lodi, Ohio

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