850-***-****, abjwlp@r.postjobfree.com
Present Address:
Tallahassee, FL32303
Apt. 3109
Erica Downing
Objective To obtain a position where I can use my professional as well as interpersonal skills
for the benefit of the organization. Ideal position would utilize my communication
skills and natural desire to foresee customer satisfaction.
Education FLORIDA STATE UNIVERSITY
Tallahassee, FL
Major: Bachelor of Science in Sociology
Minor: Psychology
Graduation: December 2009
Recipient of Grants
Bloomingdale High School
Valrico, FL
Graduation: 2004
Bright Futures and National Honors Society
Experience and Activities
2004 Present CHILI’S BAR AND GRILL
Tallahassee, FL
Server/Trainer/Hostess
• Manage customer expectations and ensured needs are met
• Train and supervise new employees while reinforcing the corporate policies
• Welcome new and returning guests which resulted in many personal
friendships
2004 2007 FLORIDA STATE DISABILITY RESOURCE CENTER
Tallahassee, FL
Volunteer
• Volunteered time to help those with learning disabilities
• Assisted fellow students with revitalizing papers, exams, and assignments
• Mentored new students in order to maximize their potential
Skills
• Experienced in Microsoft Computer Programs
Clear, concise verbal and written expressive abilities
•
• Strong organizational and prioritizing skills
• Goal oriented, purposeful behavior
• Display customer satisfaction as a priority