MILLICENT A. SMITH-UNDERWOOD

**** *** ******* *****

Cordova, TN 38018

901-***-****

[pic]

PROFILE

A professional Executive Assistant with several years of extensive

experience providing executive level support to upper senior management,

directors and managers. Excellent prioritization, organizational and

communication skills with the ability to independently multi-task.

Extremely conscientious and proficient in all responsibilities. Highly

motivated and goal oriented and readily assumes additional

responsibilities. Implements ideas and advises alternative

options/solutions or suggestions to streamline tasks within department.

SKILLS

Executive Assistant to Senior Management Word/Excel/Powerpoint/Access

Prioritization/Organizational Skills Create Databases/Reports/Spreadsheets

Professionalism/Confidentiality Travel/Teleconferences/Meetings/Event

Planning

Accurate/Detail-oriented Excellent Written/Communication Skills

Ability to Multi-task Maximizes All Resources

Exceptional Customer Service Skills Time Management/Work in Fast-Paced

Environment

EMPLOYMENT HISTORY

Harrah's Entertainment, Inc - Memphis, TN 1991 - 2009

Executive Assistant

Highly diverse job responsibilities which included providing executive

assistant support to the Vice President, Managers and Directors of the

division; created, updated and effectively maintained accurate databases,

spreadsheets, records and various administrative functions.

. Liaison between Vice President and vendors.

. Projected highest level of professionalism, integrity and

confidentiality.

. Proven record of accomplishments.

. Consistently completed and expeditiously handled all tasks and exceeded

expectations.

. Scheduled and organized meetings, teleconferences, travel arrangements

and department events.

. Supported division's staff with preparation, reproduction and

distribution of program materials, including manuals, forms, mailing and

distribution lists.

. Facilitated a broad range of administrative functions to include

obtaining and compiling underwriting renewal insurance information for

the Casualty, Travel Accident, Fiduciary, Non-Owned Aviation and Crime

Insurance renewals.

. Electronic issuance of Certificates of Insurance, Auto Insurance cards

and Notary Bonds.

. Performed varied executive administrative functions, customer service,

and administrative assistance.

. Adhered to company allocated budget.

. Excellent written and oral communication skills.

. Significant experience in customer relations.

. Positive interaction with upper senior management and direct reports.

. Provided support to other departments in assimilating information for

completion of time sensitive projects and reports.

. Augmented developmental skills by attending computer classes and

seminars.

EDUCATION

University of Memphis Major: Business

AWARDS

Star Performer Award

Presented by Holiday Inns, Inc. for quality work performance.

Contact this candidate