Customer Service Sales
Resume:
Alicia D. Milligan
*** ***** ******, **. ********, SC 29135
********@*****.***
PROFESSIONAL PROFILE: Accomplished professional recognized for the ability
to deliver exemplary customer service while constantly and consistently
exceeding the needs of the customer. Strong communications skills with
demonstrated ability to establish rapport with clients. Self-motivated
innovator with a record of success in troubleshooting and problem
resolution. Leads by example and thrives in a fast-paced environment.
Ability to think quickly and successfully handle difficult clients while
establishing a professional work environment based on respect.
SPECIAL SKILLS Microsoft Word, Excel, PowerPoint, Windows XP, Vista
EDUCATION 2003-May 2006 Associate Degree
in Arts, OCTC
2006-May 2008
Bachelor's in Social Work, SCSU
2008-September 2008
Phlebotomy Certification, OCTC
EXPERIENCE Sept 2009-CURRENT OCAB Senior Companion Program
Orangeburg, SC
Secretary/Supervisor
. Answer multi-line phone
. Enter data
. Complete timesheets/travel sheets
. Minimal travel
. Multiple tasks quickly and efficiently
. Arranging appointments for guests to meet with
company staff
Dec 2007-March 2008 Laurel Baye Healthcare
Blackville, SC
Social Service Director
. Provide mental health counseling to clients
. Interview and evaluate clients' problems
. Develop treatment plans with clients
. Keep treatment records for each client
. Instruct clients' families during treatment
. Admissions/Discharge planning
. Assessments/MDS
Nov 2005-Jan 2006 Hibbett Sports
Columbia, SC
Sales Associate
. Provided prompt, courteous customer service
. Assisted store patrons with product information
. Assisted in maintaining proper inventory
. Made sales on cash register, properly and accurately
handling money, checks and other types of payments
Jan 2003-July 2007 Wilco Hess St.
Matthews, SC
Cashier
. Greeted customers entering and exiting store
. Provided prompt, courteous customer service
. Assisted in stocking inventory and pricing
. Made sales on cash register, properly and accurately
handling money, checks and other types of payments
REFERENCES AVAILABLE UPON REQUEST
References
Amanda Bonner
112 Tyler Trail
Lexington SC, 29073
Marketta Hodges
1037 Sawyer St.
Orangeburg, SC, 29135
Otiti Ugwabai
1253 Lands End
Orangeburg, SC, 29115
Karen Kinsey
1193 Eutaw St.
Orangeburg, SC 29115
Contact this candidate