Customer Service Sales

DAVID GREEN

*** ***** ***** **.

TAMPA, FL *****

E-MAIL: blue90f250@aol.

CELL.: 813-***-****

I have over 35 years of customer service experience, five of which include

supervisory accountability. I am creative in the areas of organizing,

planning, and setting priorities. I have an eye for details and have a

proven track record of providing high quality service to clients. While

also being considered well suited for a dynamic and challenging work

environment, I am good at resolving problems and working effectively as a

team member and independently. I am also creative when it comes to

maximizing resources and communicating with professionals and non-

professionals at all levels. I am also conscientious and dependable with an

exceptional work ethic. I have a positive mental attitude and I'm looking

for a challenging position with strong leadership.

PROFESSIONAL EXPERIENCE

All State Tree Service Tampa, FL March 2003 - October 2008

* Sales / Supervisor, Commercial and Residential

* Supervised, mentored and trained associates in expected service

requirements.

* Supervised production/quality management.

* Managed cash reconciliation and check approval processes maintaining 100%

accuracy.

* Drove Ford F650 4-door box truck with chipper attached.

Nanak's Landscaping Tampa, FL January 2002 - March 2003 - Foreman

* Supervised and trained staff for both large and small projects.

* Supervised commercial work.

* Instrumental in establishing client satisfaction and resulting repeat

business.

Stadium Lincoln Mercury Tampa, FL February 2000 -September 2001 - Car

Salesman

* Responsible for selling new and used automobiles.

* Maintained a high success rate on monthly sale objectives

* Developed new sale strategies for new / upcoming sale associates

Expert Lawn Service Tampa, FL 1984 - 2000 - Owner

* Generated accounts and assisted customers with questions about terms and

company policy.

* Extensive interaction with a diverse customer base.

* Handled payroll, accounts payable and receivable.

* Processed payments and ensured accuracy.

* Accumulated knowledge of general employment laws and regulations.

* Often recognized by clients for exceeding their service expectations.

Education

* United Electronics 1981 - 1983 Associate Science Degree

* United State Navy 1975 - 1979 Honorable Discharge

* Chamberlain High School, Tampa, FL 1969 - 1972 Graduated

Certifications and licenses

* Truck Driving - CLASS B Florida Drivers License - Clean MVR

* Ford Certified Sales

* Certified Radioman, Top Secret Clearance

Skills

Sales / (Door to Door, Telemarketing, Individual & Group) - Customer

Service - Pest Control - Marketing & Advertising - Organization -

Presentations Personal & Public - Transportation - Purchasing - Accounts

Payable & Receivable - Dispatch - Small Engine Repair - Equipment

Maintenance -- Account Perpetuation.

Contact this candidate