Customer Service Manager

LAUREN M. BERRY

**** ******* **.

Westerville, OH, 43081

Cell 740-***-****

*****-***@****.***

EDUCATION

A.A.B. Business Management, emphasis in Marketing

Central Ohio Technical College, December 2011

BUSINESS COURSES

Principles of Business, Principles of Marketing, Business Retail and

Management, Business Law, P.C. Applications in Business, Principles of

Management.

PROFESSIONAL EXPERIENCE

TAN PRO USA, NEW ALBANY, OHIO

August, 2010 - Current

Store Manager

Retail Sales.

Customer Service.

Electronic Accounts/ Customer Accounts.

Hire/ Train New Employees.

Supervise Employee Performance.

Opening/ Closing Procedures.

Deposit/ Mailing Procedures.

Inventory Adjustment/ Reports.

Scheduling.

TAN PRO USA, NEWARK, OHIO February 14, 2008 - August 2010

Assistant Manager

Retail Sales.

Customer Service.

Worked with and reported to corporate office.

Electronic Accounts/Customer Accounts.

Supervised employee performance.

Opening/ Closing Procedures.

Deposit/Mailing Procedures.

COMPUTER SKILLS

Microsoft Word, Power Point, Photoshop, Microsoft Excel, Microsoft Access.

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