Customer Service Manager

JAMES F. WEIGEL

**** ***** ****

SADIEVILLE, KY *O370

HOME PHONE 502-***-****

QUALIFICATIONS

Career of Professional Customer Service. Managerial and

Supervisory Accomplishments.

Private Industrial and Public Security Experience

Great Work Ethic, Organized and Dedicated Employee with

Positive Approach

WORK HISTORY

Current JIM BEAM BRANDS Security Officer

Guard, Patrol and Monitor Premises. Industrial Security with

emphasis on Fire

Prevention, Detection Response. Maintain safe working

environment. Certified

First-Aid/CPR/AED. Write incident reports.

Authorize plant entrance and exit

Previous KEENELAND ASSOC. Security Officer

Monitor Premises and Respond to Alarms. Crowd and

Traffic Control. Escort

Valuables. Respond to Emergency Situations,

Investigate Disturbances

Previous DELTA AIR LINES INC. Customer Service Agent, Training

Supervisor

Baggage Coordinator

Baggage Coordinator: Coordinate the handling, movement and

transfer of

baggage at Delta Hub Operation.

Air Cargo Training Supervisor : Classroom training and

qualification of Delta

cargo employees in the acceptance and handling of

air-cargo including courses

in IATA Dangerous Goods.. Hazmat.. Special Agent training

nationwide.

.

Senior Customer Service Agent: Including reservations,

ticketing, and baggage

Resolved customer issues and complaints in timely

and professional manner

Previous FT.MITCHELL COUNTRY CLUB Bar Manager/Bartender

Managed bar and beverage services. Reduced Costs and Elevated

Service.

EDUCATION

B.S. in Commerce University of Louisville

PERSONAL INFORMATION

Married - Parent of Two - Excellent Health

Professional image and presentation - email:

***********@*********.***

Contact this candidate