Administrative Assistant Customer Service

Victoria Ann Kissel

**** ******** *******

Colorado Springs, Colorado 80923

Home Phone: 719-***-****

Email Address: *****.******@*******.***

OBJECTIVE:

I am very interested in the position as your experienced Receptionist. I

have had a solid and dependable work history with Focus on the Family for

15 years as a Receptionist, Administrative Assistant and Material Handler.

I was nominated for the Colorado Springs Customer Service Award in 2004. I

am really looking forward to an interview with you at your earliest

convenience.

SUMMARY OF QUALIFICATIONS:

Five years of experience as an Administrative Assistant and five years as a

Receptionist to Focus on the Family Distribution Center's Leadership Team

and the floor staff of about 60 plus employees. I always created a

welcoming atmosphere to all the customers and guest that arrive at our

office. I have a very professional image and strong interpersonal skills.

I have very good computer and data entry skills. I am a team player with a

servant's heart to learn who is very organized and take great pride in my

work. I have excellent communication skills and have the ability to work

independently and/or in a team environment. In January of 2010 I completed

a refresher course in Excel for home and Excel for business at the Pikes

Peak Workforce Center.

PROFESSIONAL EXPERIENCE:

Answer phones, transcribe confidential information and respond to

Leadership/employee/guest inquiries

Manage office supplies, sort and distribute office mail, file and assist

with Constituent orders

Scheduled meeting and appointments for the Leadership Team; operate ten

key, copier, fax and printer

Computer skills include: Microsoft Windows, Email, the Internet, Word,

Excel, Power Point and Access

Made travel arrangements and did expense reports

Responsible for Distribution Center Video and Audio Library & 111 lockers

for co-workers

Scheduled speakers for the Distribution Center 2 or 3 times a week

Organize the Ministry Prayer Day Groups and Facilitators; attention to

details and have very strong work ethics

WORK HISTORY:

Focus on the Family, Colorado Springs, Colorado

1993 to 2009

Co-owner of Foothills Market and General Store (7,000 sq. ft.), South Fork,

Colorado 1974 to 1990

STRENGTHS:

Professional, organized, dependable, friendly, hard worker, loves helping

people, a team player, loyal, have a servant's heart, great telephone

voice, wonderful smile, high standards and a teachable spirit

EDUCATION:

Two years of Business Education at Pierce Junior College, Woodland Hills,

California, 1967

Graduate of St. Genevieve High School, Panorama City, California, 1965

COMMUNITY ACTIVITIES:

Sunday School Superintendent and First Grade Sunday School Teacher

Attended Mountain Area Sunday School Conventions

Active in Personal Growth Workshops

Involved in Ladies Support Ministries and helped with Home Bible Studies

Participated in Women, Family and Marriage Retreats

Contact this candidate