Technical Support Assistant
Resume:
DEMETRIUS M. CALDWELL
Raleigh, NC,27606
abjw93@r.postjobfree.com
Objective: To work for a company that offers competitive pay and has room for growth
and improvement.
Education: Globe Institute of Technology New York, New York
Computer Information Systems 2008-2009
Skills: Experience with Microsoft Word, Microsoft Excel, Microsoft Powerpoint,
Adobe Dreamweaver, Photoshop, Internet Explorer, Html skills, Customer
Service skills, Ability to communicate, Organizational skills, Leadership
skills
Experience: Michal Caldwell
Tucson, Arizona
Assistant to a Master Independent HVAC contractor June 2010-Sept 2010
Assisted with various HVAC duties including installing compassitors,
compressors, AC motors, water heaters, repairing faucets, replacing amps,
and other mild plumbing requests.
Affiliated Computer Services Cary, North Carolina
Tier 1 and Tier 2 Technical Support Agent Nov 2009 - April 2010
Provide technical support to customers calling in about issues they are having
with their Blackberry. Order replacement phones, and maintain sales quota.
Global Management Solutions
Raleigh, North Carolina
Maintenance Keeper
July 2007 - Feb 2009
Maintain cleanliness of escalators and mild handy work around mall facility.
Pick up garbage, and blow leaves from parking lot and walkways. Clean
windows and drive golf cart across facility, and assist coworkers when
needed.
Foodlion
Raleigh, North Carolina
Bagger/ Cart Pusher/ Maintenance
June 2005 - Sept 2005
Bag customers’ groceries, and assisting with transporting them to their car
when needed. Retrieve carts, and maintain cleanliness of parking lots and
surrounding areas. Clean and sanitize bathrooms. Empty trashcans from in
and outside the building. Clean and buff floors at closing. Vacuum rugs at
entrance.
El Faro Beacon
New York, New York
Youth Counselor for YMCA
Aug 2004 - June 2006
Supervise and organize activities for school age youth. Chaperon outing trips
to local events and theme parks. Run game room, including fixing broken
machines. Served lunches and snacks to children. Provide tutoring and
homework assistance.
References:
Ramon delos santos 212-***-****
art assistant Slam magazine
Sarah Rutledge 919-***-****
cashier
Charles Blumell 919-***-****
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