Christy Cruz

**** ***** ****

Corpus Christi, TX 78413

abjw0a@r.postjobfree.com Mobile: 817-***-****

Objective

Dependable, open-minded, fast learner & motivated self-starter with 14

years of diverse experience in management, medical, sales & administration.

I posses progressive expertise in leadership & problem-solving.

PROFESSIONAL EXPERIENCE

LOA Fitness for Women Arlington,TX

03/2008-06/2010

Assistant Gym Manager

. Oversaw lead tracking for sales team through walk-ins, phone

inquiries LOA website & member referrals.

. Answered member's questions regarding their membership, took member

payments & helped them with billing problems.

. Pre-screened all applicants & conducted 1st interviews for the General

Manager.

. Made monthly work schedules for sales & childcare staff.

. Motivated sales staff & monitored their production levels & held daily

production meetings.

. Instructed Zumba classes & acted as the team captain for quarterly

Zumbathons.

Medical Center Arlington Arlington, TX

10/2006-04/2008

Medical Unit Secretary

. Answered phones & transferred to patients & nurses.

. Answered patient call lights & relayed messages to nurses.

. Page physicians & call in physician referral consults.

. Enter doctor's orders, lab work, radiology test & went through patient's

charts to make sure all doctors orders were processed & filed all

paperwork into patient charts.

. Charted refrigerator & freezer temperatures.

. Helped with assignment of newly admitted patients.

Great Falls Clinic Great Falls, MT

01/2005-02/2006

Ophthalmology Technician

. Completed detailed patient history(systemic & ocular), family medical &

medication history & the chief complaint including location, quality,

severity, duration & timing.

. Recorded all aspects of patient's visual acuity.

. Operated ophthalmic diagnostic equipment which included explaining visual

fields, optic disc photos, GDX photos for glaucoma & measuring patient's

corneas.

. Counseled 1st time contact lens wearers & dispensed contacts.

. Installed & counseled patients on usage of prescription & over the

counter eye drops.

. Set up for in office minor surgical procedures.

Sams Club Optical Great Falls, MT

01/2005-02/2006(FT) & 08/2003-03/2004(PT)

Optician

. Ordered & dispensed contact lenses & glasses.

. Adjusted glasses & replaced nose pads & screws.

. Performed pre-tests using the auto-refractor, lenometer, visual field &

non-contact tonometry.

. Scheduled & confirmed patient appointments.

. Submitted insurance claims on computer & filled out HCFA forms.

. Ordered Supplies for optical lab

. Balanced cash drawer.

Wells Fargo Bank Great Falls, MT 02/2004

- 09/2004

Teller/Customer Service

. Provided excellent customer service & consistently received positive

feedback from customers.

. Processed cash & non-cash transactions, credit card, home mortgage, auto

& line of credit payments.

. Helped customers with questions or problems about their account which

included showing them how to use online banking & bill pay.

. Processed check orders, money orders, cashier & official checks,

temporary checks & U.S. savings bonds.

. Met required sales goals & recommended products & services to meet

customer's needs & referred customers to personal bankers to generate

more business.

. Opened & closed safety deposit boxes.

. Balanced cash drawer.

TDCJ- Parole Division Austin, TX 07/2000 -

07/2001

Region I Budget Assistant

. Provided technical support for programs within the state agency.

. Coordinated non-routine correspondence, reports, studies, forms &

documents.

. Developed, organized & maintained record keeping & filing systems.

. Reviewed purchase orders for accuracy & completeness & approved them for

processing.

. Reviewed regional budget costs & discussed with Region I Director.

. Set up meetings, conferences & seminars for 18 parole offices & made all

packets.

. Calculate & turn in employee time.

TDCJ- Parole Division Austin, TX 04/2000 -

07/2000

HB1112 Supervisor

. Provided technical support work & participated in the planning &

execution of agency programs.

. Provided interpretations in response to non-routine questions regarding

rules, regulations, policies & procedures.

. Assisted in the coordination of administrative & technical assistance

policies & procedures & in coming to a solution for the problems.

. Supervised, trained & assigned out tasks to support staff.

. Maintained employee files & various other record keeping systems & files.

. Calculated & turned in employee time & approved time off.

TDCJ- Parole Division Austin, TX 05/1999 -

03/2000

TLETS Operator

. Answered routine & non-routine inquiries & interpreted rules,

regulations, policies & procedures that pertained to processing reports &

other related documents.

. Organized & maintained related records & information systems that

pertained to inquiries, requests, data entry, changes & verifications for

warrants issued by law officials.

. Received & responded to questions & requests from law officials &

criminal justice agencies.

. Acted as shift leader when asked to.

TDCJ- Institutional Division Amarillo, TX 12/1996 - 04/1999

Assistant Mailroom Supervisor

. Prepared & distributed routine & special correspondence, reports, forms &

documents & maintained files & records for an organizational unit.

. Verified accurate sorting & logging of offender special, legal & media

mail & packagers.

. Sorted, opened, inspected & scanned all incoming & outgoing offender

correspondence to ensure there was no contraband or mention of gang

related activity.

. Responded to offender inquiries requiring interpretation of rules,

policies & procedures.

. Provided technical assistance to staff, provided training & assigned work

out.

. Processed stamp usage reports.

. Calculate & turn in employee time.

BSA Hospital Amarillo, TX 03/1996

- 12/1996

Surgical Secretary

. Scheduled surgeries from various physicians' offices.

. Printed preference cards & patient labels for surgeries.

. Billed all surgeries & supplies.

. Ran weekly & month ending reports & filed them.

. Entered inventory of medical supplies that were used for surgeries & what

was on hand.

. Ordered blood work & x-rays for patients.

. Transcribe doctor's notes in computer.

EDUCATION

Medical Unit Coordinator

Certificate of Completion September 1994

Metro Business Academy, Amarillo, TX

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