Customer Service Human Resource
Resume:
Dorothy J Fisher
Bartlett, TN 38134
e-mail abjvy0@r.postjobfree.com
Home 901-***-****
I would like to apply for the position of Human Resource Assistant
My resume is attached for your review. Review of my credentials indicates
that I offer the essential duties, responsibilities and qualifications the
positions listed above. I have currently completed a contract assignment
at ConAgra Foods as a Human Resource Assistant/Coordinator which includes
Customer Service, Clerical as well as Human Resource Coordinator. I have
worked at ConAgra as a Contractor for the last three years as a contractor
and are currently pursuing full time permanent employment.
I have over 12 years experience in the Human Resource Department, as well
as, continuing my education to stay current with the job market. Also, my
resume reflects the scope of my experience and career tenure.
I am certain that I can be an asset to your company in helping to fulfill
your goals.
Additionally, I can offer you the highest level of energy, enthusiasm and
dedication.
I would appreciate the opportunity to speak with you to further discuss my
qualifications, your business objectives, and how I can help to fulfill
those objectives.
If you need additional information, please feel free to contact me.
Thank you for your time and consideration.
Sincerely,
Dorothy J. Fisher
enclosure:
abjvy0@r.postjobfree.com
Dorothy J Fisher
Objective: Seeking a challenging and rewarding position with a progressive
company, where my motivation and job flexibility will enhance
not only myself, but more importantly the company.
Summary of Qualifications:
Experience: Provided administrative support to the Human Resource
Department, specifically in the areas of:
* Staffing, Recruiting,
* Employee Relations
* Drug Screens, Background & Reference Checks
* Record Maintenance, Filing, Correspondence
* Insurance Benefits, Worker's Compensation, Safety
Issues
* New Hire Orientation / Policy and Procedures
* Payroll
* Coordination of Temporary Workers and Invoices
* Internal and External Job Openings and Postings
* Management and Employee Relations, Customer Service,
* Public Relations
* Receptionist/Switchboard Relief
* Spreadsheets, Reports, Documents, Copying, Faxing,
Mailings
* ADP, Abra, Brass ring, HRIS, Excel, Microsoft Word,
* Excellent Communications and Organizational Skills
*
Education:
Christian Brothers University, Memphis, TN Accelerated
Undergraduate Evening Program
Business Administration, Telecommunications,
Illinois School of Commerce, Chicago, IL
Introduction to Business Administration, Computer Information
Processing
University of Memphis, Memphis, TN
Professional Continuing Educational Classes (Real Estate,
Business)
Experienced Highlights:
Aug 2010 Prologistix Staffing
Current Staffing Supervisor
. Recruiting, interviewing, and staffing temporary employees
. Processing ant testing applicants
. Administering Drug Screens
. Processing Payroll
. Effectively communicated internal and external with
applicants
. Record Maintenance, Filing, Correspondence
Oct 2007 ConAgra Foods Inc. (Contractor)
June 1010 Human Resource Coordinator
. Provided assistance and support to Human Resource and
Management Team
. Recruited internal and external and statused applicants
using Brass ring, Abra
. Administered new hire orientation
. Processed, verified, and documented documentations relating
to personnel activities such as staffing, recruitment,
safety training, performance evaluations, and
classifications
. Processed and reviewed employment applications to evaluate
qualifications and eligibility of applicants
. Administered background, drug screens and reference checks
using ADP
. Examined employee files to answer inquiries and provide
information for personal actions
. Recorded and updated employee information
. Effectively communicated internal and external with
managers and employees
. Tracked attendance, vacation and sick reports using Abra
. Communicated acceptance and rejection of applicants and
resumes by letter
. Posted internal job postings
. Answered and responded to all incoming calls to the
department
. Ordered office supplies for department, processed mailings
for HR
Page 2
Feb 2006 Continuing Education: University of Memphis, Christian Brothers
University,
Dec 2007 Southwest Community College
Apr 2002 ScanSource/Catalyst Distribution Center,
Memphis, TN
Sept 2005 Human Resource Assistant
. Provided support to Human Resources Manager and Director of
Operations
. Administered new hire orientation and explained policy and
procedures
. Processed drug screens, background and reference checks
. Answered questions regarding tests, eligibility, salaries,
and other pertinent information
. Communicated benefits, Worker's Compensation and Safety
. Maintained and updated employees records, files, benefits,
attendance, vacation and sick
. Handled inquires 150 + employees
. Verified and submitted invoices
. Searched employee files to obtain information for
authorized persons and organizations, such as employment
verification, finance companies
. Liaison for Corporate office
Feb 2001 Medtronic Sofamor Danek, Memphis, TN
Feb 2002 Payroll Specialist: Peoplesoft, ADP, e-time
. Processed Payroll (Commissioned, Salaried, Salaried Non-
exempt and hourly employees) Bank Recons (ADP)
. Calculated Incentive and Bonus packages
. Processed and maintained Benefits, Stocks, Child Support,
SORP and 401K
. Maintained and updated employee records, files,
attendance, vacation and sick
. Handled employee inquires
Jan 1998 Olsten, Gateway, Option One, (Professional Placement Temporary
Services)
Feb 2001 Human Resource Generalist / Payroll Auditor/ Payroll/
Receptionist/ CSR
. Processed payroll (ADP)
. Recruited warehouse employees
. Payroll Auditor
. Maintained/updated employee files and records 300+
. Processed manual checks/payroll adjustments
. Handled insurance benefits
. Employee inquiries
. Receptionist/ Switchboard
. Customer Service
May 1992 The Disney Store Distribution Center, Memphis, TN
Nov 1997 Human Resource Assistant
. Implemented new hire orientation explaining policy and
procedures
. Maintained/updated employee records, benefits, attendance,
vacation/sick
. Compiled performance appraisals and reviews
. Processed payroll and handled employee inquires for
200+employees+temps
. Handled Worker's Compensation, Safety Issues
. Liaison for Home Base Corporate Office and Temporary
Service
. Compiled reports, spreadsheets and correspondence
internal/external
. Switchboard relief[pic]
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