Customer Service Representative
Resume:
Shani n. frandsen
Apt #*
Bakersfield, CA 93309
**************@*****.***
R SUM
GOAL
I am looking for a new and challenging position in which my professional
experience, education, initiative and creativity may be put to maximum use,
not only for my benefit, but also for the organization's profitability and
growth.
EMPLOYMENT HISTORY
AHSLEY FURNITURE HOME STORE
Bakersfield, CA (2006-2010)
OFFICE MANAGEMENT
Supervision, training and coordination of front office personnel
Direct supervision and training of 10 employees
Customer Service Representative
Customer Challenge Negotiations
Employee Training & Technical Assistance
FEDEX KINKO'S
Bakersfield, CA (2001-2006)
SHIPPING SPECIALIST
Handling all aspects of customer packaging and shipping
Organizing and ensuring that packages were sent in timely manner
Auditing shipping documents and transactions
Training team members in all areas of packaging and shipping in compliance
with Federal regulations
Operations of specialty office equipment
SAV-ON EXPRESS
Culver City, California (2000-2001)
CASHIER
Assisting customers with product questions and concerns
Handling various types of monetary transactions
Various duties concerning product inventory and product delivery
packaging and shipping.
EDUCATION AND TRAINING
BAKERSFIELD COLLEGE (2001-ongoing)
Bakersfield, California
Pursuing degree in Business Administration
ST. MARY'S ACADEMY
Los Angeles, California
High School Diploma (2001)
Contact this candidate