Barbara Townsend

*** ****** ***., ***. *, Carlsbad, CA 92008 859-***-****

abjvl9@r.postjobfree.com

WORK EXPERIENCE:

**/**** - */**** ****** NURSES, INC.

LAS VEGAS, NV

MD Order Specialist

. Processed new orders for home care by physician

. Prepared orders for physician signature by data entry

and

for delivery by courier, mail or fax

. Performed follow ups on orders not received back with

physicians signature in a specified timeline

. Organized and maintained files for physician orders

. Worked closely with billing department on critical

orders needed ASAP

7/2008 - 11/2009 JERRY'S NUGGET

LAS VEGAS, NV

Keno/Table Games Auditor

Promoted to Slots Auditor 11/2008

. Perform daily audits by reconciling and verifying

documents for accuracy and completion according to

gaming regulations

. Initiate and perform an investigation into any large

and unusual variances

. Prepare exception reports for any errors made

. Enter daily information and gaming numbers into a

spreadsheet for executives review

5/2008 - 7/2008 BROWN & BROWN INSURANCE COMPANY

LAS VEGAS, NV/temporary position

Receptionist

. Answer phones from switchboard and greet clients

. Open all and distribute incoming and prepare all

outgoing mail

. Prepare daily electronic bank deposits. Receive and

distribute all incoming electronic faxes

8/2001 - 11/2007 POWELL, WALTON, MILWARD INSURANCE - A DIVISION OF

J SMITH LANIER INSURANCE COMPANY

LEXINGTON, KY

Receptionist / Administrative Assistant

. Answer phones from switchboard, page and direct

calls to appropriate party

. Greet clients, determine nature of business, and

direct appropriately

. Process, sort, and route mail

. Prepare FEDEX and UPS packages for shipment

. Prepare daily deposits and assist accounting; back-up

office administrator

5/2001 - 8/2001 KELLY SERVICES / MOLDING SOLUTIONS / ELASTOSEAL

LEXINGTON, KY - temporary position

Receptionist / Office Assistant

. Answer all incoming calls

. Type correspondence as needed

. Greet all business suppliers and visitors for Molding

Solutions and Elastoseal purchase all operating

supplies;

. Assist accounting department; prepare bank deposits

. Maintain all incoming and outgoing faxes

. Process and deliver mail for Molding Solutions and

Elastoseal

4/2001 - 5/2001 KELLY SERVICES / POWELL WALTON MILWARD INSURANCE

LEXINGTON, KY - one month temporary position

Receptionist / Office Assistant

. Answer 800 to 1000 incoming calls per week

. Direct customers to their proper insurance

representative

. Process certificates of insurance for mailing

1998 - 2001 WESTWARD HO HOTEL & CASINO

LAS VEGAS, NV

Receptionist / Accounting Assistant

. Answer incoming calls to the Accounting Department

. Fill in for Executive Secretary in her absence

. Take deposits to bank; make daily deliveries to Post

Office

. Deliver tax payments to the Nevada Gaming Commission

and the Clark County Business License Department and

other runs as required

. Enter weekly slot machine readings into the computer

. Verify inventory and order playing cards as needed

for the casino

. Process all check cashing applications

. Process credit inquires to banks; maintain check

cashing files; process weekly "Bad Check" reports

for CFO

. Register Slot Tournament participants and individual

team host

1994 - 1998 EAST KENTUCKY POWER COOPERATIVE

WINCHESTER, KY

Meetings and Transportation Specialist / Secretary

. Set up in-house and off site meetings as needed by

the President & CEO, Board of Directors, and Managers

. Hire caterers, plan meals, and coordinate all

decorations

. Assist in preparations for annual employee

recognition dinner

. Make airline, lodging, and auto rental reservations

for all employees

and prepare travel itinerary for their

information and convenience

. Maintain complete maintenance records for company car

pool fleet

1981 - 1994 CLARK REGIONAL MEDICAL CENTER

WINCHESTER, KY

Insurance Biller / Head Cashier

. Process and maintain all inpatient hospital insurance

claims for all carriers; Blue Cross / Blue Shield,

commercial insurances, Medicare, and Medicaid

. Medicare patient's supplement insurance for any

deductible or co-insurance due after Medicare payment

received

. apply payments to patient accounts; collect

deductibles and co-insurance payments due from

patients; balance cash register and cash to receipts;

prepare bank deposits

. register and dismiss patients; work emergency room

registration as needed

. relieve receptionist and greet visitors on a daily

basis for breaks and lunch and for full days as

needed

EDUCATION:

1993 INTERNATIONAL CORRESPONDENCE SCHOOL

Professional Secretary Certificate

ADDITIONAL SKILLS:

Computer Literate:

EXCEL, WORD, WINDOWS, EMAIL, INTERNET, LOTUS SUITE, SABRE

TRAVEL SYSTEM, PBX DIMENSION 400, MERIDIAN PHONE SYSTEM

Office Skills:

Fax, Phone, Copier, Scanner, Two-way Radio, Filing

REFERENCES:

Cremson Turfley

Office Manager

Caring Nurses, Inc.

Las Vegas, NV

702-***-**** office

Kerry Walters

Casino Revenue Manager

Jerry's Nugget Casino

Las Vegas, NV

702-***-**** office

702-***-**** cell

Roberta Hines

Former Co-worker

Las Vegas, NV

702-***-**** home[pic]

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