KAREN M. GINGRICH
*** ** ********** ** ******, Kansas 66614 785-***-****(H) (785)
***-****(C) **************@*****.***
[pic]
CAREER SUMMARY
Forward-thinking Professional with a verifiable track record of managing
complex projects. Demonstrated ability to complete multi-faceted projects
on-time through superior leadership and organizational skills. Possess well-
developed planning, analytical and problem-solving skills. Develop
expertise and produce immediate contributions in order to add value to the
company. Thrive in a quick-paced, challenging environment. Computer savvy
leader with established experience in multiple applications and operating
systems. Flexible team player eagerly accepting new responsibilities in
order to support corporate-wide goals. Knowledgeable in reporting laws
throughout multiple states plus Canada.
COMPUTER SYSTEMS & APPLICATIONS
Hardware & Operating Systems: IBM I Series or AS/400, Sequel and IIS
Servers
Applications: Microsoft Office, Word, Excel, and PowerPoint, QuickBooks,
AS400 Query writing, Qrep/Impromptu
Report writing, Client Access and .net framework 2.0 applications
CAREER SUCCESSES
Shawnee County - Election Office Topeka, Kansas
Voter Services Assistant (2010 to present)
. Responsible for maintaining database/computer accessibility along with
data and election information maintenance.
. Asist in testing upgrades and new software along with training and
implementation.
. Troubleshoot computer database disruptions. Responsible for overseeing
the duties of two Office Assist positions.
. Responsible for developing Job Procedures.
. Prepare reports on Voter Registration information.
. General office dutes.
Sungard Public Sector - Professional Services Lake Mary, Florida
1998 to 2000;
2003 to 2009
A leading provider of Software Solutions, Consulting Services and
Information Technology Services for Local Governments, Public Safety
Agencies and K to 12 School District.
SENIOR APPLICATION SPECIALIST (2003 to 2009)
. Successfully developed and presented training materials for Payroll,
Payroll Budgeting and HRIS software applications for a broad worldwide
client base, developed classroom instructional training, conducted
webinars and user group presentations according to meet the
specifications of clients, individualized consultations on system
configuration and workflow processes, in addition, conducted RFPs and
business analysis for each client
. Generated new, revised training and created PowerPoint presentations
to improve training processes to clientele
. Achieved effective cross-functional dialogue with Project Managers,
Developers and customer IT staff to ensure the installation and
implementation of software met client specifications
. Demonstrated solid organizational and time management skills while
given free reign over complex projects, maximized customer
satisfaction resulting in increased company revenue from training
course fees, moreover, specifically called upon by new clients to
conduct training
. Displayed well-honed web-based training and .net framework skills,
worked closely with HR system developer on beta testing and created
the HR software manual with supporting documentation
. Continued to be called upon as a system expert, consistently called
from the field to aid other trainers in installing systems and
performing critical technical functions
. Certified in Cognos Impromptu Reporting system and possess solid
understanding of GMBA AP ledger functions
APPLICATION SPECIALIST (1998 to 2000)
. Provided concentrated on-site direct staff training and complete
software set-up for Payroll, Payroll Budgeting and Applicant Tracking
software packages according to the unique needs of each client entity
over the course of six months
. Scrupulously researched client Payroll needs and functions including
number of employees, overtime payment policy, union contract
logistics, personnel rules and regulations, FSLA and EEO4 report
information, job classifications and pay grades in order to create a
unique system that would meet the exact needs of the client
. Trained cross-functional staff members including IT, Department
managers, Finance and HR in order to create a multi-
KAREN M. GINGRICH
PAGE 2
[pic]
CAREER SUCCESSES (cont.)
faceted package which would effectively serve the entity as a whole,
provided additional on-site specialized training at the request of
clients
. Demonstrated well-honed computer technology skills while ensuring
client's operating system met standard requirements necessary to
accommodate the new programs
. Traveled extensively across the world while working remotely for the
Florida office.
Federal Home Loan Bank - Human Resources Topeka, Kansas
2002 to 2003
PAYROLL ADMINISTRATOR
. Maintained employee's payroll records as well as entered employee
hours to process Payroll, conducted ongoing system maintenance,
executed bonus projections and administered benefits information to
employees
. Exemplified superior attention to detail while reconciling
calculations to ensure accuracy
. Demonstrated strong ability to create systems to promote employee
comprehension of payroll and benefit information
. Exemplified superior attention to detail while reconciling
calculations and the general ledger, resulting in increased
accountability and accuracy while completing weekly, monthly,
quarterly and annual reports, as well as 941s and W2s
City of Topeka - Housing & Neighborhood Department Topeka, Kansas
2001 to 2002
ACCOUNTING SPECIALIST II (2001 to 2002)
. Directed departmental payroll for a staff of 16, performed Accounts
Payable and collaborated with Department Head to conduct budget
projections for the Housing & Neighborhood Department
. Monitored and regulated federal project grant money spending by the
city to ensure adherence to federal rules and regulations and
completed in-depth Federal Grant reporting
City of Topeka Topeka, Kansas
1987 to 1998
ACCOUNTING SPECIALIST - Finance Department (1992 to 1998)
. Spearheaded the creation of a new separate Payroll division to oversee
all nuances of the entire payroll system serving 1500 city staff,
performed payroll processing duties, monitored payroll changes and
executed maintenance and system upgrades, ensured monthly, quarterly
and annual Payroll reporting, updated and created Payroll budget
projections
OFFICE SPECIALIST - Human Resource Department (1987 to 1992)
. solid grasp of HR principles while implementing union contract
changes and FLSA rule and regulation changes, worked specifically with
union contracts and completed EEO4 stats and reporting, monitored city-
wide payroll changes, handled union dues and determined eligibility
regarding health insurance changes
. Provided critical unemployment document disclosure in regard to
termination, attended City of Topeka attorneys to hearings to seek on
behalf of the city in regard to unemployment issues
. In addition, conducted New Hire Employee Orientation
. Conducted queries for, reviewed and finalized employee evaluations,
implemented city-wide pay increases
PROFESSIONAL REFERENCES
Excellent Professional References gladly available upon request