Quality Assurance Technical Support

ERIC THOMAS

**** *. ********** **., ***. #*, Memphis, TN 38115

C: 901-***-****

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SUMMARY

. 10+ years of progressive career growth gained in fast-paced, high-quality

environments.

. Proven technical abilities and machine operating skills. Quick to learn

and highly adaptable to a wide range of machinery, processes and work-

environments.

. Experienced in environments where safety, quality, efficiency and

customer-service while working under deadline pressure are key elements

of the job.

. Equally effective in team-based and stand-alone assignments with no

direct supervision.

EXPERIENCE

WORLD COLOR / QUEBECOR WORLD, Olive Branch, MS 1997 to 2009 (Plant closure)

250+ employee division of the international commercial printing company -

This division produces long run retail and direct mail catalogs and

magazines for high profile customers.

Operator / Team Leader - Assistant Press Operator - 2 years

. Key member of a production team and principal technical support and

assistant to the First Press Operator working on eight-unit, double-

web, heat-set, offset, printing presses

. Accountable for safety, quality, efficiency and productivity.

. Provide leadership, training and development to the team members.

. Troubleshoot, repair & preventative maintenance of equipment.

. Provide technical support - identify problems and offer solutions.

. Checked books to verify that the fold and cutoff is right.

Operations Team Member - Roll Tender - 6 years

. Accountable for safety, quality, efficiency and productivity.

. Crew member on high-speed, multi-color wide-body, double web-offset,

printing presses

. Maintain workflow and conduct quality assurance tests to ensure

customer satisfaction.

. Assist with the preparation of the press for operation by verifying

proper documentation, web threading procedures, inspecting, adjusting

or replacing slitter knifes. Installing plates and blankets, set up of

in fountains, ink roller train and water system.

. Prepare press for job change - verifying production schedule for new

order, identifying and setting up roll stock, ink plates, blankets

skid size and tint color. Color and register.

. Ensure proper positioning and tension on press by verifying and

installing roll stock, splicing and threading paper through web. Feed

paper while press is running and clean press for next project.

Stacker - 4 years

. Stacked signatures on skids to be sent to the bindery for binding.

. Did general maintenance and cleanup on presses.

EDUCATION

. Diploma: Ashland High School, MS - 12th grade graduate

. Attended: Rust College, Holly Springs, MS - engineering

. Safety & Hazardous Materials Training including OSHA compliance, Hearing

Conservation, Lock-Out / Tag-Out, Personal Protective Equipment

. ISO 9001 plus Six Sigma & Lean Manufacturing / 5S Training

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