GRETCHEN JOHNSON

**** *. **** ******

St. Louis, MO 63106

314-***-****

abjvj2@r.postjobfree.com

Objective

To obtain a position as a Front Desk Clerk where I can contribute excellent customer service and

meet expectations effectively for your company.

Profile

• Proven track record in Customer Service

• Proven ability to interact with others in a team environment

• Proficient in computer applications

Computer Skills

• Proficient in Microsoft Office, PPT, Excel, Outlook, Publisher, and Photoshop

Education

Missouri College, Saint Louis, MO, AOS, Business Administration, 2010

Job Corps, Saint Louis, MO, General Education 2008

Work Experience

Schnucks, Saint Louis, MO 09/2008-01/2009

Deli Clerk Merchandiser

-Analyzed data and implemented new deli processes

-Identified inefficiencies in deli processes and developed an action plan for

improvements

-Created exceptional guest experiences through customer service

-Worked as a frontline employee with high levels of guest interaction

-Instructed customers on product awareness, and product compatibility

Saint Louis Arch, Saint Louis, Mo 05/2006-07/2007

Photographer/Greeter

-Created exceptional photographs for patrons of the Arch

-Greeted customers and welcomed them to the Saint Louis Arch

-Identified and communicated best practices of the Arch to the appropriate operations

Managers

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