LaShonda T. Wright

*** ******** **. *** ****?Reidsville, NC 27320 ?336-***-**** ?Email:

abjvgl@r.postjobfree.com

Professional Summary:

Over seven year's sales and customer service experience. Talented in

providing superb internal and external customer services. Skilled at

working in fast paced environment while handling numerous priorities at

once. Strong verbal and written communication skills. Success driven

with the proven ability to be effective in both individual and team

oriented environments.

Work Experience:

Server, Golden Corral Oct.2008-Present

. Greet Customers

. Make certain of customers satisfaction

Inspector, Global Textile Alliance June.2007-Present

Reidsville, NC

* Drive forklift

* Load Fabric onto inspecting machine

* Inspect fabric to highest quality

Customer Service Associate, Citigroup Financial Services Aug

2005-May 2007

Greensboro, NC

* Provide on-going customer service to Citigroup credit account holders

. Answer inbound calls involving customers with credit questions and

provide solutions

. Sell Citigroup products specific to individual customers needs and

interest

. Ensure customer's overall satisfaction with products and services.

Customer Service Specialist, Sears Marketing, Inc. Feb. 2004-

July 2005

High Point, NC

. Assisted Sears customers with the purchase of protective agreement for

residential appliance purchases

. Answered numerous inbound calls daily and sold protective agreements

to customers

. Scheduled customer appliance repair and services

. Provided routine customer service for a variety credit card inquiries

Hostess & Server, Mayflower Seafood Restaurant June 2001 -

Feb 2004

Reidsville, NC

. Greeted and escorted customers to their table

. Took customer's order and made certain food was prepared and served

promptly

. Accepted payment for meal purchases and made certain of customer

satisfaction

Skills:

Microsoft Office, Word Excel, Windows XP, Windows 2000

Cash handling

Education:

HS Diploma, Rockingham Senior High School, 1996

Wentworth, NC

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