Customer Service Manager

Carrie B. Wolfe

**** *.*. **** ******* #***

West Des Moines, Iowa 50265

Home: (515) 224-2316_____Cell: ( 515) 249-1131____Email:

cbwolfe2003@yahoo

Highlights:

. Demonstrates record of high performance standards,

including

attention to schedules, deadlines, budgets and quality

work.

. Posses a strong work ethic with a proven track

record in sales.

. Exceptional organizational skills focused on providing

quality

customer service and excellence of product.

. Ability to work as an independent member of a team, as well

as

participate collaboratively with the team or as its

leader.

. Excellent communication skills. Effective interaction with

clients,

staff and immediate supervisors.

. Uncompromising consideration for customer retention,

service, and

training.

Experience: Sell-Thru Services Des Moines, Ia

Account Executive

2010-present

. Travel throughout the state to insure placement of ConAgra

products.

. Promote and sell in product for Nestle Water, Kelloggs and

5 hour

Energy.

. Manage own territory while processing customer orders,

developing

new business and expand and increase existing

clients.

. Continue to exceed corporate expectations and

monthly set quotas.

Crossmark-Dannon Dedicated Team Des Moines, Ia

Territory Manager

2005-2008

. Presentation of new focus items, checking core

distribution, ensuring

all stores were set to company standards or

our clients.

. Used data analysis and strategic development to

increase sales volume

while increasing the Des Moines Dannon market

share by 14.6 %.

. Established account relationships with Walmart

Supercenters, Hy-Vee

foods, Dahls foods, SuperTarget and Nash Finch throughout the entire

state of Iowa.

. Excellent retail communication with Key Account

Managers on a daily

basis.

Sell-Thru Services

West Des Moines, Ia

Account Executive

2003-2005

. Traveled throughout Iowa to independent,

franchise and corporate

convenience stores.

. Promoted, sold and introduced Kraft/Nabisco

products to clients.

. Worked with local distributors to insure that

shelf space and designated

areas were set to planogram.

. Worked various food and trade shows,

conventions for distributors as

as well as for Sell-Thru Services.

. Continued to acquire new accounts on a regular basis and

exceed

corporate expectations.

Tin Alley Grill/The Ground Round Des Moines, Ia

Manager

1999-2003

. Developed and scheduled a staff of 50-60 people.

. Established and maintained high standards through the use

of trainers for all areas of the restaurant.

. Responsible for ordering of inventory and establishing par

levels.

. Promoted business through community relations.

. Continued my own learning and development by traveling to

other

company stores who needed assistance throughout the United

States.

. Controlled costs and increased sales by executing

communication through weekly meetings and daily one on

ones with employees.

. Serve Safe Certified by the National Restaurant

Association.

Contact this candidate