Customer Service Representative

Va-Lita E. Morris

PO Box ******

Cape Coral, FL *3915

moevi23@ aol.com

407-***-**** cell

Objective: Seeking employment utilizing my Master's of Arts in Counseling

or

Bachelor's of Science in Gerontology with a minor in Biology.

Education: Webster University 2006-2009 MA in Counseling

Orlando, FL

Bethune-Cookman University 1998-2006 BS in Gerontology

Daytona Beach, FL

Experience:

. Community Partnership for Children 07/06-10/09

Case Manager Daytona Beach, FL

Provide case management and services to families and children

who are either in foster care or with relative or non-

relative placements. Provide post placement planning,

services, and participate in the quality improvement process.

Develop and maintain case records and services documentation

according to CBC's and DCF. Complete all required reports

and submit within deadlines. Testify in court as necessary.

Provide and or arrange for transportation of clients to

appointments as needed and refer families to services.

. Volusia County Sheriff Office 12/04-10/09

Telecommunicator/Dispatcher Daytona Beach, FL

Assist callers and law enforcement officers with 911

emergency and non-emergency situations.

. Sunrise Community of Polk County 08/03-01/05

Training Instructor Daytona Beach, FL

Assist developmental challenge individuals with activities of

daily living skills. Provide instructional techniques that

will help clients to obtain enough independent skills as

allowed.

. Serenity House of Volusia Inc 07/02-05/04

Counselor Aide Daytona Beach, FL

Provide assistance to clients who have substance abuse and

mental health issues. Assist clients with medications and

counseling.

Va-Lita E. Morris

PO Box 152291

Cape Coral, FL 33915

moevi23@ aol.com

239-***-**** hm

407-***-**** cell

. First Data Corporation 05/00-01/02

Customer Service Representative Daytona

Beach, FL

Assist customers as needed with credit card issues. Assist

callers with directory assistance using 411.

. Daytona Employment Service 03/00-05/00

Temporary Work Daytona Beach, FL

Light assembly of body products. Filled body products with

various substances.

. Bethune-Cookman University 08/98-04/99

Secretary Assistance Daytona Beach, FL

Assist staff and students with different needs.

Internship: The Children Advocacy Center 11/08-10/09

Counselor Daytona Beach, FL

Counsel children and adults who have been sexually abuse or

expose to sexual abuse.

Certificates: Currently hold a Florida temporary teaching certificate in

6-12 Biology

that expires in November 2010.

References available on request.

Contact this candidate