Customer Service Engineer

**** **** ****** > lancaster, ca *****

Phone 661-***-**** > E-mail: abjvdh@r.postjobfree.com

CAROLE VINE

PROFILE

Team player experienced working in fast-paced environments demanding strong

organizational, detail oriented and interpersonal skills. Committed to

superior customer service. Confident in interactions with individuals at

all levels. Work well under pressure, while maintaining accuracy and

professionalism.

. Computer Operations . Customer Service & Relations . Telephone

Reception

. Problem Solving . Assessing Client Needs . Managing Key Accounts

. Fork lift Operator . Filing & Data Archiving . Maintain accurate records

PROFESSIONAL EXPERIENCE

Counter Associate for Parts and Service

June 2006 to August 2008 Quinn Company, Lancaster, CA

Pull customer orders, process and close purchase orders, maintained

inventory, stock shelves, shipping and receiving.

. Maintained 99% order pulling accuracy

. Built hydraulic and air hoses

. Successfully maintained safety when operating a forklift to move

merchandise

Accounting Clerk

February 1995 to May 1996 Rancho Jeep/Eagle, San Diego, CA

Performed a wide range of duties. Responsibilities included accounts

payable/receivables, daily deposits, reception relief and filing.

. Punctual and reliable

. Maintained positive work attitude

. Demonstrated quality customer service by researching and resolving

customer complaints

Service Cashier/Reception Relief/File Clerk

March 1994 to February 1995 Manhattan Ford, Manhattan Beach, CA

Maintained positive attitude, and quality customer service. Cash handling,

process all credit card payments, posting all payments, count and secure

deposit. Scheduled appointments for service and filing.

. Maintained accuracy by balancing daily drawer

. Demonstrated professional telephone etiquette

RELEVENT EXPERIENCE/VOLUNTEER

Domestic Engineer May 1996 to June 2006 Lancaster, CA

Maintained records, scheduled appointments, balanced finances, planned

meals and organized and developed functional space.

PTA And school functions 2001 to present, Lancaster, CA

Assisted in class room operations, decorations and organization. Helped to

organize fundraisers for the school.

4428 EDAM STREET > LANCASTER, CA 93536

PHONE 661-***-**** > E-MAIL: abjvdh@r.postjobfree.com

CAROLE VINE

EDUCATION & PROFESSIONAL DEVELOPMENT

University of Phoenix Lancaster, CA (2010)

Canyon High School Canyon Country, CA (1986 to 1990)

Microsoft Office- Excel, Word and PowerPoint

Fork lift Operator

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