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Customer Service Manager

Location:
Edgard, LA, 70049
Posted:
October 10, 2010

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Resume:

*** ****** ** ***** (***)

Edgard, LA 700**-***-****

E-mail

lynntell01@yahoo.

com

Kristi L Pierre

Objective To obtain an entry-level position in which utilizes

my education and work experience and apply them in

a field related to my qualifications and technical

skills in ways that will maximize my productivity

with a progressive organization or business.

Summary of Learn job routines quickly. Process ability to deal

qualifications effectively with the public and flexible enough to

work alone or in a team effort. Eager to learn new

things. Excellent computer and keyboarding skills.

Great analytical, writing and interpersonal skills.

Professional

experience August 2009 - November 2009 Wackenhut

Baton Rouge, LA

Security Officer

( Provide a visual security presence

( Maintained a shift log

( Conducted rounds, directed traffic, and check

personal bags for safety reasons.

March 2008 - August 2009 Perkins Management

Metairie, LA

Custodian Supervisor

Serves meals to United States Coast Guards

Order supplies

Interview applicants

July 2007 - February 2008 Target Stores

Metairie, LA

Overnight Stocker/Team Leader

( Unloads, stocks, and processes all incoming

freight to shelves and

stockroom areas.

Team Leader within the Logistics Department

Implemented training courses on computers for new

hires.

April 2005- May 2006 Sam's Club

Kenner, LA

Cashier

. Checked out customers in a quick, efficient way,

Education operate a cash register, processed customer's

payments, bag customer's goods and items, Greet and

acknowledge all customers in a friendly,

professional manner and provide quick, responsive

customer service.

October 2003 - July 2004 Winn-Dixie Supermarket

Gramercy, LA

Manager Trainee

Managed the training, development, and performance

of store personnel.

Supports the store manager in the achievement of

controllable expense goals.

( Assists in the achievement of store inventory

goals.

July 2009 - Present University of Phoenix

Metairie, LA

( M.B.A., Business Administration (3.6 GPA)

August 2005 - May 2009 Southern University at New

Orleans New Orleans, LA

( B.S., Computer Information Systems (2.7 GPA)

August 1998 - May 2001 West St. John High School

Edgard, LA

( High School Diploma (3.8 GPA)

Graduated with Honors

Technical

Experience ( Operating Systems: Windows 7, NT, XP, Vista and

Novell 4.X, 5.X; familiarity with Linux, Unix, and

Apple

( Applications: Microsoft Office Suite (2010) -

Excel, Word, Access, Outlook, PowerPoint,

QuickBooks, SAP, SPSS.

( Hardware: Compaq servers, IBM servers, HP

servers, Gateway servers, building custom PC's, Net

screen firewall, Cisco routers, hubs, switches,

voicemail, phone switches.

( Networking: LAN, WAN, Fiber, Ethernet, and WiFi

( Typing: 150 wpm; 1663 nkps

Certifications Louisiana State Board of Private Security Examiners

Possess a Transportation Worker Identification

Credential card (TWIC Card).

References Available upon Request



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