JOB OBJECTIVE

Experienced administrative support with the ability to work both as a team

player and independently. To be a productive worker with solid work ethic

who exerts optimal effort in successfully completing tasks.

SKILLS AND ABILITIES

Client relations, accounting, and customer service while maintaining the

utmost confidentiality.

Computer proficient with experience using Microsoft Word and Excel,

Internet research.

Responsible for collaboration with a Judicial officer to restructure and

solely maintain an intensive client information list of multiple State

licenses.

Computer-literate performer with extensive software proficiency covering

wide variety of applications.

Exceptional listener and communicator who effectively conveys

information verbally and in writing.

Ability to maintain confidentially.

Flexible team player who thrives in environments requiring ability to

effectively prioritize and juggle multiple concurrent projects.

Ability to see both sides of an issue and make an informed decision for

the best outcome.

EDUCATION

Spokane Community College

Spokane, WA

From 3/1994 To 8/1994

Major/Subjects Studied: Business

WORK EXPERIENCE

Spokane County District Court

Spokane, WA

From 11/2007 To 12/2009

Job Title: Accounting Tech 2 / Bail Bond Coordinator

Job Duties: Designated as Bond Coordinator for Spokane County Courts.

First point of contact for all clients regarding Court policy on

specific legal procedures. Maintained multiple Washington State licenses

for 16 clients. Coordinated & authorized justification of all companies

to do business with Spokane County prior to Judicial approval. Once

justified, maintained both daily & monthly reports and database.

Developed and implemented a Bail Bond training manual.

Monitor all daily outstanding notices of exoneration & forfeitures.

Daily contact with Judicial officials. Daily telephonic Customer

service.

Spokane County District Court

Spokane, WA

From 7/2003 To 11/2007

Job Title: Office Assistant 4

Job Duties: Daily Court disposition entry, setting up of accounts

receivable on criminal and infraction cases. Monitor all Bail Bond daily

notices. Assist the public and other Court personnel with department

policy & procedures. Receipting of monies, both in person at teller

windows and by monthly report. Back up responsibly of daily balancing of

Courts money. Daily customer service, mainly telephonic.

Spokane County Prosecutor's Office

Spokane, WA

From 7/2002 To 7/2003

Job Title: Secretary 2

Job Duties: Assigned to Community Relicensing Program. Interviewed

applicants to determine eligibility. Assembled, reviewed, and updated

databases and report records. Setup payments and review meetings for

participants. Constant interaction with defendants, collection

companies, Attorney's, and various Courts throughout Washington State.

CounterIntuitive Selling

Kennesaw, GA

From 9/2000 To 7/2002

Job Title: Group Manager

Job Duties: Update and produce training tools to each client's

specifications. Arrange all corporate travel including air, hotel, and

vehicle reservations as well as conference coordination.

Respond to business correspondence and information requests via phone

and email. Organize and maintain all company services.

Spokane County District Court

Spokane, WA

From 11/1995 To 8/2000

Job Title: Office Assistant 3

Job Duties: Guide the general public on how to use proper court

procedures and

direct them to the appropriate authorities. Respond to incoming calls

from the public and provide detailed information regarding court

proceedings. Provide information and answers regarding court policy to

legal counsel & their clients. Process and data entry in computer

system. Follow-up on actions of the court to guarantee judgments are

implemented. Research for errors to determine correct outcome. Training

of newly hired employees on all aspects of the court.

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