Customer Service Sales

Danielle Matties

**** **** ***** **** ******

Pooler, GA

31322

USA

Cell: 580-***-****

abjv9k@r.postjobfree.com

EDUCATION

Hult International Business School, London, England, UK

Major: BS Business Administration

Graduation Date: Dec 2009

SKILLS AND QUALIFICATIONS

. Administrative/clerical experience developed during work experience

. Bilingual German/English

. Outgoing and friendly

. Project management experience from various courses and projects

. Work experience with people from a plethora of different backgrounds

due to international schooling and living abroad for many years

. Excellent customer service skills developed during work experience

. Leadership qualities acquired during work, courses and team sports

. Self-motivated and organized

. Desire to grow, advance and learn

. Quick learner and can adapt to any situation

EXPERIENCE

Bank of America

Lawton, Oklahoma, USA

Teller, May 2010- September 2010

. Give the customer an excellent banking experience

. Meet sales/referrals quotas

. Maintain proper cash limits, cashing checks, accepting deposits,

issuing cashier's checks, money orders, traveler's checks, advances,

transfers, and handling large amounts of currency

New Look

High Holborn, London, UK

Sales Assistant, September 2008-December 2009

. Assist Customers with any inquires about the brand and products

. Give excellent customer service

. Handle payment and refund transactions

. Specialization in footwear (improve, organize, promote, increase

sales)

. Ensure safety and security for employees and customers

London Print Company

London, UK

Marketing Executive Assistant (Internship), September 2009- December 2009

. Research and Coordinating Plans to Implement new Web2Print software

. Executing various Marketing plans

. Generate brand awareness through social media websites

. Administrative Tasks (Answering phones, filing, handling customer

enquiries, mass mailing)

Hypnotherapy Training Institute of Britain

London, UK

Marketing Research Analyst (Internship), April 2009- June 2009

. Increase knowledge about Hypnotherapy

. Utilize new media to promote HTI of Britain

. Prepare and review online research (comparing competitors, etc.)

Lego International Marketing Week

Kolding, Denmark

Research (Internship), March 2009

. Propose idea for a new product for boys five years of age to Lego

executives

. Market research

. Prepare and present final product idea to executives in a boardroom

setting

. Working together with students from all over the EU

References available upon request

Contact this candidate