Project Manager Customer Service
Resume:
**** ********* ****** ******* ** *****
Email: abjv78@r.postjobfree.com Phone: 510-***-****
Cell: 510-***-**** Howard Perera
Objective
Senior level position allowing for use of demonstrated organizational
skills, customer service, communication, and project management skills
proven by over 25 years of successful, profitable employment.
Education
University of california, berkeley; Laney College, Oakland
ELECTRICAL ENGINEERING AND COMPUTER SCIENCES, 1981
Skills Summary
Project Management Computer Savvy Engineering/Manufacturing
Report Preparation Customer Service Accounting/Bookkeeping
Written Correspondence Scheduling Front-Office Operations
General Office Skills Marketing & Sales Purchasing
Auto Repair
Profile
Motivated, personable business professional, with a college degree and a
successful 25-year track record of profitable small business ownership
and experience. Talent for quickly mastering technology. Diplomatic and
tactful with professionals and non-professionals at all levels.
Accustomed to handling sensitive, confidential records. Demonstrated
history of producing accurate, timely reports meeting stringent schedules
and milestones.
Flexible and versatile - able to maintain a sense of humor under
pressure. Poised and competent with demonstrated ability to easily
transcend cultural differences. Thrive in deadline-driven environments.
Excellent team-building skills.
Performed Volunteer Community work by funding and organizing fundraiser
car washes for local high school and middle school sports programs.
Professional Experience
o Managed small to medium construction projects. This included
estimating, scheduling, materials purchasing and labor management.
o Managed and operated a Retail Outlet with Gasoline, Mini-Mart and Auto
Repair.
o Increased Annual Sales from $800K to $2.4M.
o Responsible for all purchasing, hiring, vendor relations and day to
day operations.
o Managed a group of 5 plus Engineers in both Software and Hardware
Design.
o Responsible for all new development of Broadband Test Equipment.
o Provided Technical Marketing assistance in identifying and promoting
new products.
o Oversee front-office operations and provide impeccable customer
service.
o Developed from the ground up, Broadband Digital Products for the
Telephony Industry.
o Responsible for Prototype Development, Scheduling, Personnel and Final
Product Release into Manufacturing.
o Worked closely with Marketing and Sales in defining cutting-edge
Products for the market place.
o Responsible for the design of the first Hand-Held T1 Tester in the
Industry.
o Designed and Developed Analog and Digital Transmission Equipment.
o Developed Test Procedures for Production and Final Inspection of all
Products.
o Improved existing product design to reduce cost and improve
reliability.
Employment History
ADOBE SOIL & STRUCTURES ENGINEERING, OAKLAND, CA
Project Manager, 2009 to Present
PIEDMONT VALERO GAS, AUTO REPAIR & RETAIL OUTLET, PIEDMONT, CA
Owner and Operator, 2003 to 2009
Metro Tel Corp, Milpitas, CA
Senior VP Engineering, 1993 to 2003
DCM INDUSTRIES, UNION CITY, CA
Project Manager Digital Transmission Group, 1988 to 1993
DESIGN DEVELOPMENT INC, SUNNYVALE, CA
Test and Design Engineer, 1982 to 1988
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