Customer Service Sales

M elinda L. Arellano

Home 972-***-**** **** Long Canyon Trail

Dallas, Texas 75249

abjv6h@r.postjobfree.com

OBJECTIVE

A position offering challenge, accountability, and an opportunity for career

advancement.

SUMMARY

A professional and determined individual who is courteous and customer service

oriented, has the ability to handle confidential information, organize work to meet

deadlines, work independently with minimal supervision, communicate effectively, and

work in a team environment.

EXPERIENCE

2005 - 2009 Wal-Mart Desoto, TX

Merchandise Supervisor

Greeted customers and ascertain what each customer wants or needs, maintained

k nowledge of current sales and promotions, policies regarding payment and

exchanges, and security practices, delegated responsibilities to associates,

recommended, selected, and helped locate or obtain merchandise based on

customer needs and desires, answered questions regarding the store and its

merchandise, described merchandise and explained care of merchandise to

customers, and ticketed, arranged, and displayed merchandise to promote sales.

2002 - 2004 Kohl’s Burleson, TX

Department Supervisor

Provided customer service by greeting and assisting customers, and responding to

customer inquiries and complaints, monitored sales activities to ensure that

customers receive exemplary service and quality goods, assigned employees to

specific duties, directed and supervised employees engaged in sales, inventory-

taking, reconciling cash receipts, or in performing services for customers, enforced

safety, health, and security rules, examined products, and trained and evaluated

personnel in sales, performed work activities of subordinates, such as cleaning and

Melinda Arellano

organizing shelves and displays and selling merchandise.

2001 - 2002 Osh Kosh B' Gosh Hillsboro, TX

Sales Associate

Greeted customers and ascertained what each customer wants or needs, opened

and closed cash registers, maintained knowledge of current sales and promotions,

policies regarding payment and exchanges, and security practices, computed sales

prices, total purchases and received and processed cash or credit payment, watched

for and recognized security risks and thefts, answered questions regarding the store

and its merchandise, and described merchandise and explained care of merchandise

to customers.

1999 - 2001 Daybreak Burleson, TX

Supported Home Living Specialist

Presided over disabled and challenged individuals, assisted with daily living skills,

arranged, scheduled, and followed through with activities, and administered

assistance and supervision on outings and trips.

1996 - 1999 Presbyterian Children’s Home Itasca, TX

Activities Director

Entrusted to care for and supervise up to 50 troubled youth, planned, scheduled,

and follow through with endeavors on and off campus, and was responsible for the

maintenance of the building, budgeting, and supplies.

1991-1996 Odyssey Harbor Inc. Keene, TX

Group Counselor II

Assisted youth with challenges and disabilities with daily living skills. Arranged and

scheduled

activities and assisted and supervised with school functions, and on outings and trips.

EDUCATION

Joshua High School, Joshua, TX

Melinda Arellano

H .S. Diploma

Tarrant County College, Hurst,Tx

Continuing education classes for beginning computers.

Certificates of completion

Melinda Arellano

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