Customer Service Administrative Assistant

Profile

Professional Executive Assistant who performs well in multi-national

environment. Adaptable to all management styles in all phases of various

projects cycles. Strong ability to work with limited to no supervision

and Co-manage projects to successful completion. Very well organized and

comfortable working in a multi-tasking project-oriented environment. Known

as a "highly organized and productive employee". Excellent verbal and

written communication abilities. A highly effective team player that

understands the value of working together towards a common goal.

Experienced and effective at training new employees and co-workers alike.

Skills Summary

Project Management Computer Savvy Front-Office Operations

Report Preparation Customer Service Event Planning

General Office Skills Scheduling Proficient at Minutes

Recording

Employment History

2007-2009 Cheney Brothers Inc Riviera Beach, FL

Executive Assistant to Vice President

1. Created and Lead implementation of Project Management Methodology to

reduce actual Managers non expendable labor hours.

1. Managed the day-to-day work of three Managers in the company's

operations office and ensured that they met their time and production

targets.

2. Worked directly for the VP and managed his meeting time, speaking

engagements, and travel commitments to minimize conflicts and optimize

his productive time.

3. Assigned and tracked over 350 Verizon cell phones, 50 fuel credit cards

and 150 Sun pass Transponders with 100% accuracy.

2002-2007 Plastic Surgery of Palm Beach Palm Springs, FL

Administrative Assistant

. Administrative Support to 5 Plastic Surgeons and 1 Out Patient Surgery

Center.

. Maintained Physician files.

. Handled all credentialing for over 50 different insurances.

. Maintained all licenses, Drug Enforcement Administration certificates &

board certifications.

. Health Insurance Portability and Accountability Act Coordinator.

. Handled building maintenance inside and out, handled other tenants'

within building.

1996-2001 St. Mary's Medical Center West Palm Beach, FL

Medical Records Management

. Managed incoming subpoena duces tecum for medical records department.

. Represented company at court with medical records.

. Coordinated medical record requests process from lawyers and insurance

companies.

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