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Customer Service Administrative Assistant

Location:
Sycamore, IL, 60178
Posted:
October 09, 2010

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Resume:

**** ****** ***** ***** . ********, IL *****

Phone 815-***-**** . fax 815-***-**** . E-mail abjv3y@r.postjobfree.com

Angela m. Mayer

Objective

I am currently seeking a long term position as an

Administrative Assistant.

Education

2010-Present Scott Community College

Bettendorf, IA

Health Information Technology

2004-2004 Kishwaukee College

Malta, IL

Pre-Nursing

1995-1997 Scott Community College

Bettendorf, IA

Business Administration/Accounting

Work experience

12/07-09/09 Sycamore Precision Machine Genoa, IL

Payroll & AR/AP Administrative Assistant

Accounts payable using 3-way match (approximately

400 invoices per month), weekly payroll for the

entire plant, daily accounts receivable afternoon

back-up, maintain personnel files, new hires,

terminations, purchasing, prepare bank deposits,

special spreadsheet assignments, maintain MSDS

books, prepare shipments and arrange pick-ups,

filing, answer telephone calls and take/relay

messages.

04/07-12/07 Johnson Seat and Canvas Shop, Inc.

Cortland, IL

Office Assistant

Accounts receivable/accounts payable, employee

payroll, create customer invoices and enter in

system, billing, prepare and send monthly customer

statements, apply payments, record and prepare bank

deposits, open, sort and process all mail, prepare

mailings, handle all shipping, filing, walk-in

customer service, answer telephone calls and

take/relay messages.

10/05-08/06 Water Works DeKalb, IL

Secretary

Accounts receivable, monthly billing, customer

invoicing, apply payments, prepare bank deposits,

prepare all bulk mailings, open, sort and process

all mail, filing, answer telephone calls and

take/relay messages, greet and serve walk-in

customers, order office supplies, create and print

delivery tickets and work orders, maintain office

as neat and orderly.

01/98-10/00 Royal Neighbors of America Rock Island,

IL

Premium Service Representative

Responsibilities included all aspects of

pre-authorized collection, payor billing, employer

list billings, and serving as one of six team

members on the telephone hunt group. This group

takes telephone calls from the insured's, field

force, financial institutions, etc. Knowledge of

policies and procedures, current and previous

products and fraternal areas. Open mail for the

building, run a remittance processor, apply

premium, loan and annuity payments and record other

types of monies, all of which were balanced daily.

01/94-10/97 Cole Gift Corporation Davenport, IA

Assistant Manager

Training new employees, sales of gift merchandise,

engraving, cutting of keys, customer service, money

handling including cash register, and annual

inventory.

Skills

Computer knowledge: Microsoft Windows XP/Vista/7,

Microsoft Office Suite (Word, Excel, Access,

PowerPoint and Outlook proficient) 2003 and 2007,

Word Perfect Suite, QuickBooks Professional,

JobBoss, Time-in-a-Box, Act! Database

Office equipment knowledge: copier, printer, fax,

typewriter, word processor, adding machine,

remittance processor

Team player and fast learner with excellent people

skills.

Detail oriented and trustworthy with a high level

of confidentiality.

45-50 WPM typing

Accomplishments

February 2000, Completed Level 1 "Fundamentals of

Life and Health Insurance", Life Office Management

Association

Named to the Part-Time Students Honor's List for

the 2001 Spring Semester at Kishwaukee College



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