Denise Ramos
**** **** ***** ******, ** ***** * 956-***-**** *
abjv3t@r.postjobfree.com
OBJECTIVE
To obtain a position as an office clerk and to gain further experience in
this field
EDUCATION
Alexander High School, Laredo, TX
High School Diploma, (Distinguished Achievement Program)
May 2008
Laredo Community College
Architecture
Fall 2008-
Est.
2012
WORK EXPERIENCE
Beauty Advisor July 2010 - Present
Macy's Elizabeth Arden
. Promote a line of cosmetics and skin products
. Periodically attend vendor training seminars to maintain the highest
level of product knowledge
. Greet customers and share expert knowledge about products
. Create an updated client book with record of purchased products
. Make telephone calls and costumer appointments for promotional events
. Provide beauty care consultations
. Achieve sales goals
. Have personal interaction with customers to create relationships and
loyalty
. Advice customers on selecting the appropriated product for their skin,
needs and preferences
Sales Associate April 2009 - July
2010
Macy's Finlay Fine Jewelry Corp.
. Provide customers service by assessing clients with information about
jewelry products, seasonal sales and benefits of using deferred plans
to purchase jewelry
. Close purchase transactions and enroll customers in program to
enhance a continued business relationships
. Receive and ship merchandise
. Handle cash transactions and accomplish stated quotas and goals
. Maintain inventory reports as well as locate merchandise from other
stores in order to make transfers
. Perform a daily spot count and report to track of inventory using
company's computer systems
. Knew information about merchandise with their features and benefits to
build sales
Assistant May 2007-
March 2009
AP Mortgage and Financial Services
. Meet and greet clients and visitors in a friendly and courteous manner
. Create and modify documents using Microsoft Office
. Receive, direct and replay telephone messages in a courteous and
professional manner
. Photocopying, faxing, mailing, filing
. Pick up and deliver the mail
. Assist in the planning and preparation of meetings, conferences and
conference telephone calls
. Maintain office filing and storage system
. Provide Word-processing and secretarial support
RELEVANT SKILLS
. Fast typing skills
. Computer programming skills
. Problem solving skills
. Easy to learn to be a self starter who can work independently
. Good oral and writing communication skills
. Experience handling monetary transactions and face-to-face costumer
relations
. Costumer service experience
. Organizational skills
. Selling
. Enthusiasm Skills
. Teamwork
. Highly self motivated
. Promoting products or services
. Multitasking skills
COMPUTER & LANGUAGE SKILLS
Microsoft Office: Word, PowerPoint, Excel and GEMS (inventory management
software)
Bilingual: English/Spanish
REFERENCES
Nadia Valdez
US Customs Agent
701 Garnet Dr
Laredo TX, 78045
Ageda Piccirillo
Piccirillo Gift Store
1705 E Del Mar Blvd
Laredo TX, 78041
Elsa Martinez
Macy's Mall del Norte
5300 San Dario
Laredo TX, 78041