Customer Service Sales Representative

Britney N. Wright

*** ******* **.

Birmingham, AL 35235

205-***-****

abjv2y@r.postjobfree.com

Objective:

I have exceptional customer service and organizational skills, which allows me to work well with

people while staying focused on job accuracy and completion. I have experience working with several

computer data systems and knowledge of medical terminology. My objective is to find a position where I

can utilize my experience and gain further knowledge.

Experience:

SITEL

5338 Oporto Madrid Blvd S

Birmingham, AL

2/10-8/10

Customer Care Agent:

• Customer service for Verizon Wireless

• Account adjustments

• Taking payments

• Mass call volume

ESC Central

Birmingham, AL

05/08- 01/09

Operator:

• Monitored numerous business and residential accounts

•Data entry

•Answering service

Happy Hearts Child Care

Birmingham, AL

10/07- 05/08

Teacher:

•Caregiver for children two weeks to one year old.

David’s Bridal

Birmingham, AL

12/06- 09/07

Sales Representative/ Customer Service Manager:

•Assisting brides and bridal parties select dresses.

•Scheduling appointments

•Conducting surveys via telephone

•Shipping/ receiving

•Cashier

•Exchanges

Aflac Insurance

Knoxville, TN

05/06- 8/06

Administrator:

•Schedule weekly meetings to discuss policies

•All correspondence

• Recruiting sales associates

•Computer proficient (Word, Excel, Power-Point, Internet, and e-mail)

Education:

I am currently enrolled at Virginia College in the Healthcare Reimbursement program to attain an

Associate’s degree.

President’s Academic List

•

Completion of medical terminology, keyboarding, CPT, ICD-9-CM, medical law and ethics,

•

communications, and critical thinking.

*References given upon request.

Contact this candidate