Customer Service Sales

Tiena Prater

**** ******* ******

Columbus, Ohio 43219

Phone: 614-***-****

***********@*****.***

QUALIFICATIONS

. Experience as Customer Service, Cashier, Telephone Clerk

. Proficient in Microsoft Office applications

. Excellent writing skills

. Incomparable problem solving and critical thinking skills

PROFESSIONAL EXPERIENCE

U.S. Census Bureau, Columbus, OH March 2010 -

Present

Telephone Clerk/MaRCS Investigator Clerk

. Made re-interview calls for the census interviews

. Transcribing Questionnaires

. Handling any problems the interviewees were concerned about

. Computer related work

. Problem solving situations

. Handling of confidential information.

K-mart, Columbus, OH April 2007 -

September 2009

Sales Clerk/Customer Service

. Managed other sales clerks

. Able to handle money well

. Delivered excellent customer service and conducted in-store sales

promotions

. Gained experience in selling jewelry

. Gained experience working with clothing, grocery items, electronics,

etc.

Childrens Hospital, Columbus, OH

June 2009 - September 2009

Volunteer

. Put away files in alphabetical order

. Caring of mentally disabled children

. Organizing important medical documents

EDUCATION

Columbus State Community College, Columbus, OH

June 2010 - Current

Major: Psychology and Creative Writing

University of Cincinnati, Cincinnati, OH

September 2009 - March 2010

Major: Double Major in Biology and English

Contact this candidate